Job Description

Reporting to the Assistant Director of Rooms, the Room Attendant plays a key role in delivering a clean, comfortable, and welcoming environment for guests. This position requires strong attention to detail, efficiency, and a commitment to high service standards. Responsibilities and essential job functions include but are not limited to the following:

• Provide consistently professional, friendly, and engaging service to guests

• Clean and service assigned guest rooms, suites, and public areas in accordance with hotel standards

• Perform a full range of housekeeping duties, including:

  • Making beds and changing linens
  • Dusting and polishing furniture and fixtures
  • Vacuuming carpets and cleaning floors
  • Thoroughly cleaning and sanitizing bathrooms
  • Cleaning windows, mirrors, and glass surfaces
  • Removing trash and used items from rooms

• Replenishing guest room supplies such as towels, toiletries, and amenities

• Inspecting rooms to ensure cleanliness, proper setup, and functionality of all equipment

• Reporting maintenance issues, damages, or safety concerns promptly to the appropriate department

• Maintaining housekeeping carts, storage areas, and linen closets in an organized and clean manner

• Follow all health, safety, and sanitation guidelines, including proper handling of cleaning chemicals

• Respecting guest privacy and security, ensuring confidentiality at all times

• Responding promptly to guest requests and communicate effectively with team members and supervisors

• Assisting with special cleaning projects, deep cleaning tasks, and room preparations as needed

Qualifications

• Ability to multitask and prioritize in a fast-paced environment
• Strong attention to detail and commitment to quality
• Previous housekeeping or hospitality experience preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Reliable, responsible, and able to work independently or as part of a team

Additional Information

All your information will be kept confidential according to EEO guidelines.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! \ #BELIMITLESS

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