Seasonal Safety & Security Officer

M

Mt. Cuba Center

Seasonal Safety & Security Officer

Hockessin, DE
Full Time
Paid
  • Responsibilities

    About the Position

    As a Seasonal Safety & Security Officer at Mt. Cuba Center, you'll play a vital role in creating a safe, secure, and welcoming environment for our guests and staff. This position combines security oversight with guest service, requiring excellent communication skills and a proactive approach to safety. You'll patrol our beautiful grounds while assisting with guest needs and supporting special events.

    Essential Functions:

    Safety & Security Operations

    • Monitor access to the site for employees, visitors, contractors, and vendors
    • Ensure only authorized personnel have access to restricted areas
    • Monitor security camera systems (CCTV) to detect and respond to suspicious activity
    • Conduct regular patrols throughout Mt. Cuba Center's premises to identify security risks
    • Provide first response in emergency situations using CPR, AED, and First Aid skills
    • Respond promptly to security breaches, alarms, or emergencies such as fire, theft, or medical incidents
    • Monitor and maintain safety equipment and supplies, including fire extinguishers, emergency exits, and safety alarms
    • Document daily activities, incident reports, and security concerns accurately
    • Enforce site security policies, ensuring compliance with regulations and organizational standards
    • Conduct safety inspections of buildings, facilities, and public spaces to identify hazards
    • Ensure proper closing procedures and guest departure
    • Conduct compliance audits and inspections
    • Provide staff training on emergency procedures and safety protocols as directed

    Guest Services

    • Deliver exceptional customer service through friendly, professional interactions
    • Provide golf cart transportation for guests and staff when needed
    • Answer questions and assist with guest needs
    • Maintain crowd control and ensure the safety of guests during events
    • Support parking operations and traffic management
    • Assist with program and event setup/breakdown
    • Provide visible security presence to deter potential threats and reassure staff and visitors

    Emergency Response

    • Assist in implementing emergency response plans, including evacuation procedures, fire drills, and crisis management protocols
    • Maintain effective communication with security personnel, site managers, and other departments
    • Coordinate with local law enforcement or emergency services as needed
    • Respond effectively to emergency situations to minimize harm or damage

    Qualifications and Skills:

    • High school diploma or GED required; associate or bachelor's degree in Criminal Justice, Security Management, or a related field preferred
    • Prior experience in security, law enforcement, military, or a related field preferred
    • Must be 21 years of age or older
    • Valid driver's license required with ability to pass MVR check
    • Knowledge of local, state, and federal laws related to security and public safety
    • Ability to obtain within 30 days of hire:
      • First Aid, AED, and CPR certification
      • Delaware Alcoholic Beverage Server Certification
    • Strong decision-making, judgment, and problem-solving skills
    • Excellence in customer service and communication (written and verbal)
    • Ability to remain calm under pressure and respond appropriately to emergencies
    • Strong attention to detail and ability to maintain accurate records
    • Proficiency in using security-related technology, including surveillance systems
    • Ability to work independently and manage multiple priorities
    • Bilingual skills preferred but not required

    Physical Requirements:

    • Regular standing for extended periods
    • Frequent walking on hills and uneven terrain
    • Ability to lift, push, or pull objects up to 40 pounds
    • Comfort working outdoors in various weather conditions

    Schedule and Compensation:

    • Seasonal position (April to December)
    • Average 20 hours per week
    • Tuesday - Sunday availability required
    • Shift times between 9:00 AM - 6:00 PM
    • Up to four 10-hour shifts per week
    • Early morning, evening, and special event coverage as needed
    • Hourly rate: $17.00 per hour

    Benefits and Perks:

    • Free admission to Mt. Cuba Center gardens
    • Access to Employee Assistance Program (EAP)
    • Earned sick time

    Application Process:

    To apply, please submit:

    • Resume
    • Cover letter (optional)

    Interview Process & Timeline:

    Application review is expected to begin the week of March 23, 2026, with a targeted start date in early to mid-April 2026. Position will close April 3rd. We recommend submitting your application as soon as possible to ensure consideration.

    Interview Stages

    1. Resume & Application Review
    2. In Person (on-site at Mt. Cuba Center) Final Round Interview

    All candidates will receive a status update via email after their application has been reviewed. While we aim to move quickly through our process, our focus is on finding the right fit for both Mt. Cuba Center and our candidates.

    If you require any accommodations during the interview process, please email us.

    Mt. Cuba Center is committed to diversity and inclusivity. We encourage qualified candidates from all cultures and communities to apply. For accommodations or assistance with your application, please email careers[a]mtcubacenter.org