Job Description

The Class is seeking energetic, hospitality-driven Studio Support Associates to help bring our Montauk Summer Residency to life.

This is a temporary, part-time seasonal position perfect for someone who loves people, hospitality, wellness, and the unique energy of a summer community. If you're the type of person who notices the little things, enjoys creating memorable experiences, and gets excited about being part of something special from the ground up, we'd love to meet you.

As a Studio Support Associate, you will help uphold the operational, aesthetic, and energetic integrity of The Class environment through thoughtful hospitality, attention to detail, and hands-on support. You will work closely with Teachers, leadership, and fellow team members to ensure the studio operates smoothly while maintaining the welcoming and emotionally safe atmosphere The Class is known for.

What You'll Do

Hospitality & Student Experience

• Greet, check in, and warmly welcome students and guests upon arrival.
• Deliver elevated hospitality to current and prospective students, ensuring every interaction reflects The Class values and community experience.
• Maintain a clean, organized, welcoming, and on-brand environment throughout all student-facing
• spaces.
• Support the overall emotional safety, atmosphere, and guest experience of The Class environment.
• Exemplify exceptional customer service by addressing student needs, questions, and concerns
• promptly and professionally.
• Help create the warm, welcoming atmosphere that keeps students lingering after Class, making new connections, and returning throughout the summer.

Studio Operations

• Prepare and maintain studio and event spaces before and after Classes, including mats, floors, mirrors, props, and common areas.
• Execute daily operational checklists and assist with opening, closing, and reset procedures.
• Assist with setup and breakdown for Classes, workshops, special events, and community activations.
• Monitor and communicate inventory, supply, maintenance, or operational needs to leadership in a timely manner.
• Maintain working knowledge of The Class schedule, memberships, packages, retail offerings, and seasonal programming.
• Support retail operations, including restocking, merchandising, and maintaining visual standards.

Production & Teacher Support

• Support Teachers with operational and production needs, including music, microphones, props, storage, and troubleshooting when necessary.
• Partner closely with fellow Studio Support team members to ensure smooth transitions between
• Classes and events.
• Assist in maintaining studio presentation and operational flow throughout the day.
• Communicate operational or production issues clearly and proactively to leadership.

Team & Culture

• Contribute to a positive, collaborative, and team-first environment.
• Bring positive energy, curiosity, and a community-first mindset to every shift.
• Adapt to the evolving needs of a seasonal residency environment with flexibility, initiative, and professionalism.
• Assist with onboarding and supporting new Studio Support team members when requested.
• Uphold The Class Studio Staff Dress Code and Presentation Guide, ensuring alignment with the brand's visual, energetic, and hospitality standards.

Schedule & Availability

• This is a temporary, part-time seasonal position supporting The Class Summer Residency.
• The residency will operate seven days per week from mid-July to mid-August.
• Studio Support Associates should expect to work primarily morning shifts, with opportunities for additional hours during workshops, special events, and community activations.
• Weekend availability is required.
• Paid virtual onboarding and training may take place prior to the start of the residency.
• Team members may have opportunities for additional hours following the residency to assist with breakdown and wrap-up activities.

Qualifications

Who You Are

• You love being around people and thrive in environments where community, hospitality, and connection are at the center of the experience.
• You are warm, personable, and naturally hospitality-minded.
• You are the kind of person who notices when a candle needs straightening, a student needs a warm welcome, or a Teacher could use an extra hand.
• You have an acute attention to detail and care deeply about presentation and experience.
• You are a proactive, solution-oriented team player willing to roll up your sleeves wherever needed.
• You thrive in dynamic environments and can adapt quickly to changing operational needs.
• You have strong communication and customer service skills.
• You are passionate about health, wellness, movement, and community.
• You are available to work morning shifts, weekends, and holidays throughout the duration of the residency.

What You've Done

• You have experience in hospitality, fitness, retail, events, wellness, or customer service environments.
• You have experience working in collaborative, team-oriented settings.
• You are comfortable multitasking and staying organized in high-energy environments.
• Previous studio, fitness, hospitality, or events experience is preferred but not required.

Additional Information

Location

This role is based in Montauk.

Why Join Us?

At The Class, we believe in fostering a culture of connection, creativity, and growth. This is a unique opportunity to be part of a seasonal community experience and help bring The Class to life in one of our favorite summer destinations.

Compensation & Benefits

In addition to competitive pay of $20–$25/hour based on experience, employees will have complimentary access to Class in the Montauk Studio and a year of complimentary access to The Class Digital Studio as well as discounts on select retail.

Equal Opportunity Employment Statement

The Class is committed to providing equal employment opportunities to all employees and applicants. We do not discriminate based on race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.