Benefits:

401(k)

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Scheduling Coordinator – Customer Service & Operations Support Full-Time | In-Office | KRE Security, LLC Location: 16600 Pottsville Pike, Hamburg, PA 19526 Schedule: Monday–Friday | 2:00 PM – 10:00 PM

KRE Security, LLC is seeking a friendly, organized, and customer-focused Scheduling Coordinator to join our growing administrative team in Hamburg, PA.

This is a great opportunity for someone who thrives in a fast-paced environment, enjoys helping people, and can confidently multitask while keeping operations running smoothly. If you’re someone who communicates well under pressure, stays organized, and enjoys being the go-to person for solving problems and supporting a team, this role could be a perfect fit.

As one of the main points of contact for our employees and supervisors, you’ll help coordinate staffing, assist with scheduling needs, and provide professional support throughout the day. No two days are exactly alike, making this an excellent fit for someone who enjoys variety, teamwork, and staying busy.

What You’ll Do

Communicate professionally and positively with employees, supervisors, and management throughout the shift

Create, manage, and adjust employee schedules across multiple client locations

Handle frequent phone calls, emails, and scheduling updates while maintaining professionalism and accuracy

Respond quickly and calmly to call-offs, shift changes, and urgent staffing needs

Help employees resolve scheduling conflicts with a customer service-first approach

Coordinate coverage for open shifts and last-minute staffing changes

Maintain accurate scheduling records using company systems and databases

Use Microsoft 365, Outlook, and Google Workspace to manage daily operations and communication

Work closely with management and Recruiting to support staffing and operational needs

Handle sensitive employee information with professionalism and confidentiality

What We’re Looking For

Strong customer service and communication skills

Friendly, professional, and solution-oriented attitude

Ability to multitask and stay organized in a fast-moving environment

Comfortable handling multiple phone calls, emails, and schedule changes throughout the shift

Strong attention to detail and time management skills

Dependable, punctual, and team-oriented mindset

Ability to remain calm and professional under pressure

Experience in customer service, dispatching, scheduling, call center work, administrative support, hospitality, or workforce coordination preferred

Proficiency with Microsoft 365, Outlook, and Google applications

Ability to work on-site in our Hamburg, PA office

Compensation & Benefits

Starting Pay: $20.00 per hour

Pay Increases: Raises at 6 months and 1 year, plus a 3% annual increase thereafter

Paid Time Off: 1 week of PTO after a 60-day probationary period

Benefits Available: Medical, dental, and vision coverage after probationary period

Stable full-time schedule with long-term growth opportunities

Why Join KRE Security?

At KRE Security, LLC, our Scheduling Coordinators are a critical part of our daily operations and employee support team. We value professionalism, teamwork, communication, and creating a positive workplace where employees feel supported and respected.

This role is ideal for someone who enjoys helping people, staying busy, solving problems, and being part of a strong team environment where the work you do truly matters every day.

Apply today and grow your career with KRE Security, LLC.