We are seeking a highly organized and customer-focused Secretary to manage front desk operations, handle communications, and provide comprehensive administrative assistance. The ideal candidate will be adept at managing multiple tasks, possess strong technical skills, and be committed to delivering exceptional service.

This full-time position is an onsite position, but teleworking capabilities will remain flexible for emergency situations (such as events like inclement weather).

Key Responsibilities:

· Review documents for grammar, formatting, plain language, and branding consistency.

· Utilize Microsoft software proficiently to maintain and develop documents.

· Manage inbox to distribute requests for information and respond to requests from interested parties.

· Prepare and complete any printing and classroom set-up requests.

· Maintain and update internal website and resources.

· Provide guidance and assistance with current and upcoming trainings to internal and external customers.

· Coordinate inventory and potential shipping of materials and displays.

· Prepare and distribute variety of reports ensuring submissions meet formatting expectations.

· Provide records management and filing support.

· Document and maintain standard operating procedures for repeatable work.

· Make travel arrangements for staff.

· Maintain log of work assignments.

· Perform general administrative duties such as filing and scheduling appointments.

· Educate customers proactively about available services and resources.

Education and additional skills:

· High school diploma or General Educational Development (GED) equivalency.

· Previous Secretarial/Clerical experience preferred

· Microsoft Office 365

· Good oral and written skills.

· Good interpersonal skills

· Organization & management

· Must be able to work in an office environment, including sitting or standing for extended periods, and sometimes lifting materials up to 50 pounds.

Employee Benefits:

We believe in taking care of our employees so they can perform their best work. Our benefits include:

• Competitive health, dental, and vision coverage

• Retirement savings plan with employer contribution

• Paid time off to rest, recharge, and take care of what matters most

• Support for your growth through training and development opportunities

• Short and Long Term Disability Plans

• Flexible Spending Account

• A collaborative, people-first work environment

• Employee Discounts for select retailers