SECURITY SUPERVISOR - FLEX

Fidelity Protective Services Llc

SECURITY SUPERVISOR - FLEX

Hillcrest Heights, MD
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Flexible schedule

    Benefits/Perks

    Career Advancement Opportunities

    Competitive Compensation

    Flexible Schedule

    Job Summary

    The Armed Site Supervisor is responsible for running security operations on their assigned shift at the client site. This role ensures guards are on post, following procedures, and providing quality service. The supervisor serves as the main point of contact between on-site staff and company management, and is responsible for leading the team through hands-on supervision, coaching, recognition, and corrective action within approved authority.

    Responsibilities

    Supervise and support security officers on assigned shifts to ensure posts are covered and procedures are followed

    Enforce site post orders, contract requirements, and company policies

    Serve as the primary point of contact between on-site staff, company management, and the client during assigned shifts

    Monitor attendance, punctuality, and performance; provide coaching, recognition, and corrective action within approved authority

    Ensure accurate completion of incident reports, activity logs, and other required documentation

    Respond to routine and emergency situations calmly and professionally

    Administer site safety practices, including vehicle and driving safety where applicable

    Utilize scheduling, reporting, and operational software to support effective site management

    Maintain a professional presence and deliver consistent customer service

    Qualifications

    High school diploma or GED required

    Must be at least 21 years of age

    Strong written and verbal communication skills; able to interact professionally with staff, clients, and the public

    Ability to exercise sound judgment and initiative within established guidelines

    Ability to read, understand, and follow post orders and operating procedures

    Must meet all applicable state and local licensing requirements

    For driving positions: valid driver’s license with a clean driving record and ability to safely operate a patrol vehicle

    Must pass a background investigation

    Ability to work in various environments and remain on foot for extended periods; occasional lifting up to 40 pounds