Security Officer Pool & Beach

Acqualina Management, LLC

Security Officer Pool & Beach

Sunny Isles Beach, FL
Paid
  • Responsibilities

    WE PREPARE, INSPIRE, EMPOWER, ENTRUST IN YOU! JOIN OUR DREAM MAKER CULTURE ©

    We are committed to invest in our people to develop a happy and prosperous future. We support you every step of the way in your career journey and offer benefits and unique learning and development opportunities that include:

    Competitive Wages • Medical, Dental, Vision Insurance • Life Insurance • 401K Program • Paid Holidays and Vacation • Outstanding Recognition and Awards Program • Effective Training Programs • Tuition Reimbursement • Complimentary Parking and Meals in Dedicated Employee Restaurant • Preferred Pricing on Food and Beverage, Spa Treatments and Retail Purchases • Management Programs to Progress on Your Career Journey • Health and Wellness Fairs

    ** JOB OVERVIEW**

    Ensure that all residents, guests and visitors visiting the Beach Club Area (Costa Grill, Pool & Beach, Beach and Front Lawn area) are properly registered and issued wristbands after presenting proper credentials. Patrol Pool & Beach area to ensure that all persons are compliant with resort policies. Anticipates potential problems and reacts to disturbances and prohibited conduct. Responds to emergency situations as needed.

    REPORTS TO: Director of Security and/or Shift Supervisor.

    ** WORK ENVIRONMENT:** Beach Club Area (Pool & Beach, Beach, Acquamarine Kids Camp Room area, Costa Grill)

    Job involves working:

    • Under variable temperature conditions (or extreme heat or cold).
    • Under variable noise levels.
    • Outdoors/indoors.
    • Around fumes and/or odor hazards.
    • Around dust and/or mite hazards.
    • Around chemicals.
    • Running
    • A lot of walking
    • Standing for long periods of time

    ** KEY RELATIONSHIPS:**

    Internal: Food & Beverage, Pool & Beach (Boucher Brothers), Security

    External: Resort Guest, Owners, Resident Guest and residents/visitors, Police Department, Fire Department, vendors and contractors.

    QUALIFICATIONS

    Essential:

    • Criminal-free record.

    • High school graduate.

    • Fluency in English both verbal and non-verbal.

    • Provide legible communication and directions.

    • Computer literate.

    • Ability to:

    • Perform job functions with attention to detail, speed and accuracy.

    • Exercise time management skills by organizing tasks in a manner to work efficiently and effectively and complete all daily responsibilities prior to the end of the shift.

    • Be a clear thinker, remaining calm and resolving problems using good judgment.

    • Follow directions thoroughly, accurately and consistently.

    • Anticipate and execute Resident, Guest and Visitor needs.

    • Knowledge and familiarity of residential unit owners, repeat & loyal guests and VIPs.

    • Ensure that all persons wishing to exit out to the Beach Club area provide proper credentials prior to being issued a wristband.

    • Superior organizational skills, accuracy and attention to detail.

    • Organizational aspects of the wristband station welcome desk and areas of work.

    • Responsible for overseeing all security related aspects of the Beach Club area and safety related matters.

    • Ensure that AQ Terrace is checked hourly to ensure “Photo Ready” appearance.

    • Maintain accurate numbers of persons who have accessed the area and accurately separate them into respective sections.

    • Enforce Beach Club policy in relation to the amount of persons allowed per room which varies on the amount of bedrooms inside of their residential units or guest rooms.

    • Work with a positive attitude and cohesively with co-workers as part of a team

    • Display integrity and maintain an industrious work ethic to perform shift with minimal supervision.

    • Maintain confidentiality of guest and resident information and pertinent resort data.

    • Display integrity and maintain an industrious work ethic to perform shift with minimal supervision.

    • During times of busy periods, ability to work beyond scheduled hours in order to assist with operational needs.

    • Assist in providing first aid to injured persons throughout designated workspace.

    • Properly document events and incident reports which may at a later time be used in legal situations.

    • Monitor rain and weather activity and if need be, request the assistance of other security officers or Pool & Beach to collect chair cushions

    • Work a flexible schedule including weekends and holidays.

    Desirable:

    • 2 years of experience.
    • Experience with computers.
    • Ability to input and access information in the property management system computers.
    • Experience in Hospitality Industry in similar position.
    • Previous guest and residents relations training.
    • Certification of previous training in computers.
    • Certification of previous training in alcohol awareness program.
    • Knowledge of local laws, investigative methods and fire safety.
    • Certification in CPR and first aid.
    • Valid driver’s license.
    • Excellent driving record.
    PHYSICAL ABILITIES

    Essential:

    1. 1. Exert physical effort in transporting 35-150 pounds.
    2. 2. Endure various physical movements throughout the work areas.
    3. 3. Reach 2 feet.
    4. 4. Remain in stationary position for 8 hours throughout work shift.
    5. 5. Satisfactorily communicate with guest and residents, management and co-workers to their understanding.
    6. 6. Ability to walk extended periods of time.
    7. 7. Ability to running up the stairs