Position Overview
We are seeking a dependable and professional Security Officer to maintain a safe, secure, and welcoming environment for residents, guests, and vendors at a residential community. The ideal candidate is attentive, disciplined, and committed to upholding community standards while ensuring all safety procedures are followed.
Key Responsibilities
Access Control
Monitor and document all vehicles entering and exiting the property.
Issue and track visitor and contractor passes.
Verify vendor and contractor authorization before granting entry.
Maintain accurate and detailed visitor and vehicle logs.
Patrol & Enforcement
Conduct regular property patrols to ensure safety and rule compliance.
Enforce parking, snow, and property rules by issuing violation notices when necessary.
Identify and report hazards, maintenance concerns, or suspicious activity.
Record all observations and incidents clearly in daily reports.
Emergency Response
Respond quickly and appropriately to emergencies or disturbances.
Contact 911 or relevant emergency services when needed.
Assist first responders by providing access and directions.
Complete written incident reports promptly after any event.
Communication & Professionalism
Greet all residents, guests, and vendors courteously and respectfully.
Communicate effectively with management regarding incidents, maintenance issues, and contractor activity.
Maintain confidentiality and professionalism at all times.
Daily and Seasonal Duties
Submit daily activity reports and updates to management.
Conduct nightly clubhouse and facility checks to ensure all doors are locked and secured.
During pool season, confirm all pool gates and restrooms are properly locked after hours.
Monitor move-ins and move-outs, remind residents of disposal rules, and report violations or debris with photos when necessary.