Job Description

Customer Service for N County Company

Long Term - Potential Temp to Hire

$17 - 18/Hr - ~ 40 Hr Weeks

Order # 195736

These positions will require talking with potential clients via phone - developing & establishing strong relationships. The agents will support both incoming inquiries pertaining to the services, as well as set appointments to handle support. The Support Agents must have a Marketing - SEO - Social media/CRM background because the Support Agents will need to become comfortable in discussing the effectiveness of their marketing efforts, their internet presence, and be able to demonstrate the ROI in using Client services.

RESPONSIBILITIES:

• Understand the product requirements and be able to complete registration and installation
• Handle inbound support calls pertaining to changing pricing, coupon offers, setting-up information etc.
• Perform outbound calls through appointments to provide services
• Up-selling by expanding Client services to reach a larger customer base.
• Build and manage business websites
• Other duties may be assigned as necessary.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Experience in a customer service / support environment mandatory.
• Excellent communicator both verbally and in writing.
• Solid computer skills – specifically with Word, Excel and Outlook.
• Bachelor’s degree preferred but not required.
• Basic knowledge of SEO (search engine optimization) strategies preferred but not required.
• Basic knowledge of WordPress preferred but not required.
• Basic knowledge of Facebook functionality.

If you are qualified and interested, please email your resume or call Sedona Office in San Diego.

Sedona Staffing is a nationally ranked workforce management team celebrating its 32nd year of business and has been voted # 1 Staffing Agency for the last six years by our local community. We are locally owned and headquartered in Moline, IL and provide Clerical, Industrial, Medical, Technical, and Engineering Associates to companies in need of temporary, Temp-to-hire or direct hire placement of employees. With 28 branches nationwide, we are committed to continued growth and delivering a high standard of quality service.

If you are not already registered with Sedona Staffing, please be prepared to be asked to apply online and send a resume that highlights your experience for this opening.

Sedona is an Equal Opportunity Employer.

Sedona uses E-Verify to confirm the employment eligibility of all newly hired employee.

Company Description

Sedona Staffing is always on the lookout for dependable, enthusiastic, and highly motivated individuals who aspire to create a great career path for themselves, to better their lives and to assure their future. We value people who work hard to be recognized by their employer and strive to always do what is right. Sedona eagerly assists those who reach for new heights and constantly work on self- improvement. At Sedona, we believe success is created by the individual and there are no boundaries to what they can achieve when you couple our assistance with their hard work and determination. Founded in 1986 Sedona Staffing has over 30 years in the industry. We are a part of a nationally recognized network of personnel specialists with 28 branches nationwide. Sedona builds close, long-term relationships with its clients. We help both employers and employees find the opportunities uniquely suited to their needs and capabilities. Our career categories include; Industrial, Clerical, Administrative, Medical, Professional, and Technical offerings. Sedona Staffing is a part of The Sedona Group family of businesses which also includes Sedona Technologies and Sedona Technologies Government Services.