Job Title: PEER SUPPORT SPECIALIST

Under supervision, the PSS provides direct service to consumers, family members and other support persons; works collaboratively with clinical staff and adjunct providers/resources to meet the needs of the consumer; promotes consumer independence, choice, productivity, and community membership. Majority of services will be provided in the consumer’s home or in their community. The PSS can provide support and guidance based on their experience that professionals cannot.

RESPONSIBILITIES

Participate in assessment of consumer and in development and implementation of person-centered planning process as part of a treatment team

Promote recovery and self-advocacy by sharing stories of recovery and exploring resources for achieving recovery

Assist consumers to develop wellness plans

Assist consumers to develop advance directives

Assist consumer to access entitlements and maintain eligibility

Assist consumer to negotiate the human services system

Provide support during crises

Provide support for consumers managing health care issues and negotiating the health care system

Promote community membership, development and maintenance of natural supports, and productivity

Coordinate with family members, significant others, and service providers

Provide feedback and education to clinical staff regarding recovery and recovery paths

Participate in staff meetings, in-service trainings, and supervision

Update clinical knowledge through readings, trainings, and seminars

Work cooperatively with members of the team, adjunct providers, and other agencies to ensure timely and accurate service provision

QUALIFICATIONS

A High School diploma or GED

Has a serious mental illness and demonstrates a level of recovery sufficient to manage their illness and function independently

Received public mental health services currently or in the past

Apply for and obtain certification through the State of Louisiana (within 6months) following 6 month period of work experience in the ACT program

Be physically able to perform the essential functions of the position, with or without reasonable accommodation

Ability to communicate expressively and receptively to facilitate consumer recovery

Effective written communication skills

Computer skills adequate to use electronic medical record, manage e-mail, and use internet resources

Ability to maintain the confidentiality of consumer care

Ability to establish and maintain effective working relationship with consumers, family members, staff, physicians, consultants and governmental agencies

Ability to conduct oneself with tact and courtesy

Knowledge of recovery resources for co-occurring substance use disorder preferred, but not required