Benefits:

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Come join the experience. Elevate fine dining from the inside out

Assistant General Manager | Fine Dining Steakhouse

Location: Austin, TX Position Type: Full-Time | On-Site Compensation: Competitive Salary + Benefits Package + Growth Opportunities

About SOF Hospitality

SOF Hospitality is a premier multi-concept restaurant group with award-winning operations in Houston, New Orleans, and Costa Rica. Our brand ethos is rooted in crafting world-class dining experiences that celebrate culinary artistry, personalized service, and operational excellence. Our upcoming opening in Austin — Aris, an elevated modern steakhouse — reflects our continued commitment to innovation, integrity, and distinction within the hospitality industry.

With a sharp focus on concept execution, guest retention, and team development, we pride ourselves on building restaurants that resonate deeply with our communities. Each of our properties is led by passionate professionals who uphold our standards of excellence and elevate the guest experience at every opportunity.

Position Overview: Assistant General Manager

The Assistant General Manager (AGM) at Aris is a high-impact leadership role that supports the General Manager in overseeing all facets of front-of-house operations. This individual is expected to be a confident leader, strategic thinker, and culture carrier — responsible for driving performance, fostering team development, and ensuring the seamless execution of daily service.

The ideal candidate is an agile problem solver with exceptional interpersonal skills, a deep understanding of fine dining service protocols, and a commitment to building and sustaining a culture of excellence. The AGM plays a vital role in managing financial performance, maintaining compliance, optimizing guest satisfaction, and helping position Aris as one of Austin’s premier dining destinations.

Core Responsibilities

Team Leadership & Development

Partner with the General Manager to recruit, train, and retain top-tier hospitality talent

Conduct regular performance evaluations, provide actionable feedback, and identify opportunities for growth and advancement

Lead and inspire staff through daily pre-shift briefings, consistent coaching, and by modeling professionalism and service standards

Cultivate a positive, inclusive, and results-oriented team culture aligned with SOF Hospitality’s values

Guest Experience & Service Execution

Maintain a consistent and highly visible floor presence during peak hours and special events

Ensure each guest receives personalized attention and an elevated dining experience from arrival to departure

Handle guest concerns with discretion and empathy, resolving issues promptly while protecting brand reputation

Support service staff with deep menu knowledge, wine pairing suggestions, and elevated service techniques

Build strong guest relationships to drive loyalty, repeat business, and word-of-mouth referrals

Operational Oversight & Excellence

Execute daily operations in accordance with company SOPs and industry best practices

Coordinate with culinary leadership to ensure cohesive pacing, communication, and execution between FOH and BOH

Oversee daily cash reconciliation, POS accuracy, and financial reporting with absolute integrity

Ensure dining room and bar areas are meticulously maintained, organized, and guest-ready at all times

Manage all FOH inventory, ordering, and vendor communication as needed

Compliance, Health & Safety

Ensure full compliance with all local, state, and federal health regulations, labor laws, and food safety standards

Maintain up-to-date certifications (e.g., TABC, ServSafe) for self and ensure compliance among FOH staff

Conduct internal audits to ensure team adherence to dress codes, alcohol policies, and hygiene standards

Champion a proactive safety culture and ensure the team is trained to respond to emergency scenarios

Financial Stewardship & Performance Metrics

Assist in managing labor scheduling and cost control strategies to optimize profitability without compromising service

Analyze daily sales data, labor reports, and guest feedback to identify patterns and operational opportunities

Collaborate with the GM on weekly forecasting, budgeting, and financial planning initiatives

Contribute to inventory accuracy, waste reduction strategies, and vendor accountability

Administrative Leadership & Strategic Planning

Oversee and optimize OpenTable, TOAST, and reservation management systems for guest flow and table turns

Assist in maintaining all operational documentation, including payroll, time tracking, incident reports, and training records

Participate in weekly leadership meetings and contribute to strategic planning for long-term growth

Represent Aris and SOF Hospitality in community and industry engagements as needed

Ideal Candidate Profile

Minimum 2 - 5 years of progressive leadership experience in a fine dining or upscale restaurant setting

Demonstrated ability to lead, inspire, and manage high-performing teams in a fast-paced environment

Exceptional interpersonal and communication skills with a poised and professional demeanor

Deep knowledge of culinary, wine, and spirits with a passion for education and continuous improvement

Highly organized, detail-oriented, and adept at balancing multiple priorities under pressure

Proficiency in industry-standard platforms such as TOAST, OpenTable, and staff scheduling software (7shifts, HotSchedules, etc.)

TABC and ServSafe certified (or able to obtain upon hire)

Why Join Aris?

Be part of one of Austin’s most anticipated fine dining concepts

Join a prestigious and growing hospitality group with properties across Texas

Competitive salary with comprehensive benefits, including medical, and dining perks

Accelerated career advancement and leadership development within SOF Hospitality’s expanding portfolio

Work alongside a team of culinary and service professionals who are passionate about delivering unmatched guest experiences

Contribute to a company culture built on integrity, innovation, and a deep respect for hospitality as a craft.