Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Revenue Collection Manager

Select Source International

Revenue Collection Manager

Berkeley, CA
Full Time
Paid
  • Responsibilities

    Job Description

     JOB TITLE: REVENUE COLLECTION MANAGER

    LOCATION: 1947 CENTER STR., BERKELEY, CA 94704

    DURATION: 12 MONTHS

    SHIFT: 08:00 AM – 05:00 PM

    JOB ID: 1819

     

    POSITION DESCRIPTION:     

    ·        Mix of Remote – Onsite will need to be worked out with Finance Director Approximately for one year. I don’t know exact leave dates.

    ·        Under administrative direction, plans, organizes, directs and supervises the revenue collection functions of the City; may assist the Finance Director in revenue projects and investment activities; performs related duties, as required. This is a division head classification responsible for planning, organizing and directing the programs and activities of either the Treasury Division or the Revenue Collection Division within the Finance Department.

    ·        Incumbents have management and administrative responsibilities for the City’s billing, revenue collection and or development of revenue generating activities; recommend policy; formulate procedures; develop goals and objectives; provide supervision over professional and support staff; and develop and administer the division’s budget.

    ·        Responsibilities allow for a high degree of administrative discretion and independence in their execution. This class is distinguished from Director of Finance, in that the latter has overall management responsibility for all of the functions of the Finance Department, which include Revenue Collection, Accounting, General Services, Treasury, Accounts Payable, Field Enforcement and general administration of the Department.

    ·        Revenue Collection Division The incumbent in this assignment has management responsibility for this division, which provides for the billing of the majority of the City's revenue, the collection of its delinquent accounts, and preparation of the tax rolls for transmittal to the County of Alameda.

    ·        Treasury Division The incumbent in this assignment has management responsibility for this division, which performs revenue audits and sales and use tax compliance reviews; monitors City tax payments; coordinates and processes the short and long-term investment of surplus funds; and operates a central cashiering operation.

     

    SKILLS REQUIRED:

    The following list of duties is intended only to describe the various types of work that may be performed and the level of technical complexity of the assignment(s) and is not intended to be an all-inclusive list of duties. The omission of a specific duty statement does not exclude it from the position if the work is consistent with the concept of the classification, or is similar or closely related to another duty statement.

    1. Develops and directs the implementation of goals, objectives, policies, procedures and work standards; plans and administers the division's budget;

    2. Selects, directs, assigns, supervises and evaluates professional, technical and administrative support staff, and provides for their understanding and training in carrying out the department's mission;

    3. Manages the collection and processing of City revenues and or billings; plans, develops, implements and administers policies and procedures for the City’s billing and various revenue program processes;

    4. Recommends and assists in the implementation of new technology to maintain or improve the operations’ effectiveness and efficiency in collecting and processing payment and tracking various permits and licenses for compliance;

    5. Represents the department in meetings with vendors, citizen groups, other departments and agencies, boards and commissions, and may chair committees related to the work;

    6. Confers with City staff and management in analyzing proposed rate structures for business taxes, license fees, parking rates and other City revenues including utility rates; recommends regulation and ordinance revisions to ensure effective billing and collection operations;

    7. Responds to inquiries and resolves complaints related to division matters; interprets and explains ordinances and procedures to City staff and the public related to billing and collection processes and procedures as well as relevant programs such as refuse collection, property taxes, etc.;

    8. Analyzes and prepares various financial reports; and

    9. Performs related duties as assigned.

     

    WHEN ASSIGNED TO THE REVENUE COLLECTION DIVISION:

    1. Provides billing and collection data and analysis to assist senior management in forecasting the City's expected and/or desired revenue; may participate in and support the preparation of a variety of studies, reports and projections relating to current and long-range City revenues, and may be asked to develop related recommendations;

    2. Manages the preparation and distribution of customer bills in a timely fashion for those programs billed through the Revenue Collection Division (e.g., dog licenses, marina berths, fire inspections, business licenses, sewer, refuse, transfer station, health inspections, toxics, and other special accounts);

    3. Manages the collection of delinquent revenue due the City including "hard" collection accounts and returned checks, etc.; manages the technical and administrative collection processes and procedures necessary to prevail in Small Claims Court on behalf of the City, including presenting the City's case, as needed; coordinates with the City Attorney's Office to assure all administrative procedures are completed successfully and in a timely fashion related to all other legal collection processes on behalf of the City such as unpaid rent and bankruptcies;

    4. Prepares and distributes regular analytical management reports (including billing, collection and aging of account balances) to other City division and department managers who are internal customers of the Revenue Collection Division; ensures that all Council-approved rates are implemented in a timely fashion and are being applied to appropriate customer accounts.

     

    WHEN ASSIGNED TO THE TREASURY DIVISION:

    1. Assists the Finance Director in determining funds available for investment; recommends and executes investment vehicle in accordance with City policy and; evaluates economic and financial trends; manages the City’s pooled investment portfolio and the retiree medical trust fund portfolios;

    2. Prepares, monitors and adjusts City-wide revenue projections;

    3. Manages the discovery audit activities to identify businesses operating in the City without a valid business license and non-payment or underpayment of various taxes as well as manage payments due under the Marina lease agreement;

    4. Manages the promotion of the City’s use tax program;

    5. Plans, develops and administers procedures for receipt of money from the public for licenses, fees, taxes and other accounts receivable and revenues from other City departments.

     

    KNOWLEDGE OF:

    1. Principles and practices of effective employee supervision including selection, training, evaluation, discipline, motivation, and team building and employee development programs;

    2. Developing and implementing goals and objectives; and applying them to guide and define division and employee performance through the use of division and individual work plans;

    3. Principles and practices of billing, accounting, collection and payment remittance processing for CA municipal governments;

    4. Principles and methods of finance administration, particularly in the areas of investments, budgeting and auditing; financial planning and forecasting methods;

    5. Laws and regulations related to various tools of municipal account collection including property and judgment liens;

    6. Automated financial applications within Financial Enterprise Systems;

    7. Municipal budget development and administration; and 8. Appropriate internal accounting and cash handling controls.

     

    ABILITY TO:

    1. Maintain cooperative working relationships with a variety of citizens and City staff; and successfully create a model customer service program for both internal and external customers; 9/4/2020 City of Berkeley - Class Specification Bulletin https://agency.governmentjobs.com//berkeley/default.cfm?action=specbulletin&ClassSpecID=105036&headerfooter=0 3/3

    2. Plan, organize, assign, direct, review, and evaluate the work of assigned staff; and motivate staff and develop a strong customer service ethic in the workplace;

    3. Interpret, explain and apply laws and regulations governing municipal accounts receivable and revenue processing;

    4. Analyze financial and accounting reports and make appropriate recommendations on projected revenue or cash flow;

    5. Develop records, systems and procedures to ensure internal control of revenue billing, cash handling and collection operations;

    6. Verify and reconcile financial data and accounts in a municipal accounting system;

    7. Evaluate new processes and systems and make sound policy recommendations based upon a good understanding of the applicable technology and a thorough cost/benefit analysis;

    8. Develop and implement goals, objectives, policies, procedures, work standards, and internal controls and training staff in their use;

    9. Exercise sound independent judgment within general policy guidelines;

    10. Communicate effectively orally and in writing; prepare clear, concise and complete reports and other written materials, and make verbal and multimedia presentations of technical information;

    11. Prepare and administer a division budget; and

    12. Implement and maintain accurate record maintenance systems.

     

    EXPERIENCE REQUIRED:

    ·        A TYPICAL WAY OF GAINING THE KNOWLEDGE AND SKILLS OUTLINED ABOVE IS: Equivalent to graduation from a four-year college with major course work in accounting, finance, business administration, public administration, or a related field and four (4) years of increasingly responsible professional accounting experience, two years of which must have been at a supervisory level.

     

    EXPERIENCE PREFERRED:

    ·        Desirable Qualifications Experience in a governmental or public agency or in a customer service-oriented organization is strongly preferred.

    ·        Experience in developing billing and accounting programs that have included collections; and knowledge and experience in investment analysis and management is highly desirable.

     

    EDUCATION REQUIRED:

    ·        A TYPICAL WAY OF GAINING THE KNOWLEDGE AND SKILLS OUTLINED ABOVE IS: Equivalent to graduation from a four-year college with major course work in accounting, finance, business administration, public administration, or a related field and four (4) years of increasingly responsible professional accounting experience, two years of which must have been at a supervisory level.

     

    EDUCATION PREFERRED:

    ·        Desirable Qualifications Experience in a governmental or public agency or in a customer service-oriented organization is strongly preferred.

    ·        Experience in developing billing and accounting programs that have included collections; and knowledge and experience in investment analysis and management is highly desirable.

    Company Description

    Select Source International (SSI) is an IT, Health Care and Engineering Services consulting firm that has been in business since 1998. SSI consultants have provided exceptional services that have been appreciated by clients, customers, and users alike at several large Fortune 500 companies, mid-size enterprises, and consulting companies.