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AEP Enrollment Specialist - Remote


AEP Enrollment Specialist - Remote

Full Time
  • Responsibilities


    As an enrollment specialist with SelectQuote Senior, you will help clients enroll in products such as PDP, MAPD, and MA plans after sales agents have helped the client select the plan that meets their needs. The AEP Enrollment Specialist uses SelectQuote systems to receive and process calls (inbound and outbound), and manage client CRM information. In this unique full time opportunity, our specialists work in a fast-paced environment where performance is rewarded. You're helping families every day by ensuring they have the right amount of coverage without overpaying for it. If you're interested in joining a rapidly growing company with a winning environment, then apply today!


    • All leads are provided – No cold calling or prospecting
    • High earning potential – 1st year average annual income is $59k. Top specialists make well over $80k annually. Our agents have the ability to be their own CEO & employees can take charge of their career
    • No prior Medicare sales experience required – We provide highly compensated formal insurance training to prepare you for success in this role
    • Full benefits – Including health, life, dental, vision, 401(k) + company match, paid time off, etc.
    • Licensing - We cover the licensing and continuing education costs to get you licensed in multiple states and appointed with multiple insurance companies


    • Coachability & willingness to learn - You'll go through an extensive training program to prep you about Medicare and SelectQuote so you need to be willing to absorb this information and put it to use once you're on the phone, as well as be open to constructive criticism about how to improve your process
    • Competitive personality & an internal motivation - You need to have a drive to overcome customer objections and compete with yourself and other agents to succeed and hit new goals
    • Time efficiency & technology skills - Be efficient with yours and your customer's time. Learn when to move on from a call and when to continue the discussion. Be able to multitask and manipulate multiple screens including our software system, quote engine, and carrier applications while continuing a conversation with the customer
    • Positivity - It's important to be positive in this role and not let your previous call affect your current or future calls. The next call can be the one that gets you an enrollment!
    • Flexibility - You need to be able to commit to high-volume hours during peak season. Our specialists make nearly ⅓ of their income during a 7-week period, and we need all hands on deck dedicated during this time

    Training and Experience

    • High school diploma or the equivalent is required, Bachelor's degree preferred
    • Accident & Health resident insurance license. If you're not already licensed, you must become licensed by a given deadline (licensing costs will be reimbursed after successfully completing our training program)
    • For remote employees only:
      • Minimum Internet Speed (Hardwired): 30mb down/20mb up
      • Live in one of our remote states: KS, MO, NC, CO, FL, OK, ND, IA, NM, TX, AZ, UT, MI, GA, VA