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Operations Analyst - SQAH

SelectQuote

Operations Analyst - SQAH

Overland Park, KS
Full Time
Paid
  • Responsibilities

    SelectQuote Auto & Home is looking for an Operations Analyst to join our team in Kansas. The Operations Analyst is a key member of the marketing team; supporting process and analytics based decisions, data management, and project implementation. This role works closely with departmental managers to analyze how to maximize the company's return on investment.

    This position offers a unique opportunity with exposure to all aspects of the business unit.  The ideal candidate will have a strong academic record, a demonstrated drive for personal success, and the functional aptitude to learn new responsibilities with proficiency.

    ESSENTIAL FUNCTIONS:

    • Develop and maintain responsibility for performance and metric reporting on an historical basis.
    • Preparing quarterly and annual metrics for executive management meetings.
    • Identify workflow/system improvements and present solutions to management team.
    • Provide analytical support for best business practices across all company departments (Finance, Marketing, Sales, etc.).
    • Produce clear and concise presentations regarding projects and other assigned tasks.
    • Provide analysis for strategic initiatives through modeling and sensitivity tool usage.
    • Work with external clients on monetization of marketing leads.
    • Analyze company performance history to determine optimum levels of productivity, helping to minimize waste.
    • Become familiar with customer relationship management software (SelectCare).
    • Perform SQL queries for real time updates on reporting requests.

    ADDITIONAL RESPONSIBILITIES:

    • Perform additional ad-hoc reports and projects as assigned from time to time.

    KNOWLEDGE, SKILLS, AND ABILITIES:

    • Strong proficiency with Microsoft Office suite, especially Excel.
    • Excellent written and oral communication skills.
    • Functional analytical skills (projecting, costing, budgeting, etc.).
    • High level of self-motivation; ability to accomplish goals independently.
    • Articulate and well-spoken; strong interpersonal, communication and presentation skills.
    • Strong analytical and detail-oriented aptitude; a high degree of accuracy is required.

    TRAINING AND EXPERIENCE:

    • Strong academic record with a BA/BS degree or equivalent experience required.