Founded in 1985, SelectQuote provides solutions that help consumers protect their most valuable assets: their families, health and property. SelectRX, a subsidiary of SelectQuote, is prioritizing important population health initiatives focused on actively managed, high-touch patient experience by improving patient engagement and health literacy, simplifying the healthcare journey and facilitating better healthcare options through value-based partnerships.

SelectRX is a high touch, technology-driven specialized medication management pharmacy. We engage virtually with patients to ensure accurate prescription records are maintained in order to achieve improved prescription drug adherence. SelectRX does this by providing a personalized clinical approach driven by a robust technology platform to track adherence with a world-class pharmaceutical packing and distribution facility.

Job Summary:

The Pharmacy Communication Technician (PCT) assists the Pharmacist by adding and updating patient information to the pharmacy's files. The Pharmacy Communication Tech must be detail-oriented to keep prescription and patient information in the appropriate platforms.

Essential Functions:

• Receive inbound calls from providers and patients. Answer questions in a professional and accurate manner
• Forward work to the appropriate department
• Input information about patient prescriptions into record-keeping programs
• Ensure all records are accurate and collaborate with pharmacists to ensure all information is correct.
• Performs other related duties as assigned.
• Spots errors and discrepancies in data and follows procedures to investigate and correct information.
• Performs duties and responsibilities according to the philosophy and standards of SelectRx. including conveying courtesy, respect, enthusiasm and positive attitudes in work situations with clients, peers and visitors; maintains client and associate confidentiality. The individual is responsible for understanding all the applicable policies and procedures of the department necessary to perform essential job functions as well as the employee handbook. The position may be requested to perform job-related tasks other than those stated in this description as directed by the VP of Operations.

Knowledge, Skills, and Abilities:

• Detailed oriented and accurate
• Efficient and accurate typing skills
• Aptitude to develop partnerships with teams within the department and across the company
• Ability to use multiple software programs to review patient profiles and process medication orders
• Enters and retrieves data from the various operating systems employed for prescription processing and drug ordering and packaging.
• High degree of Interpersonal and organizational skills

Training and Experience:

• High school diploma
• Pharmacy Technician certification
• Proficient with Microsoft Office Suite or related software.

Benefits:

It's an exciting time to join SelectRX , a subsidiary of SelectQuote. We became a publicly traded company in 2020 with the first 100% virtual IPO (non-biotech) in American history. We have also been recognized nationally on the 2021 Top Workplaces USA list and by the Kansas City Business Journal as a 2020 Best Places to Work honoree. SelectRX strives to be a one-stop-shop for Senior Health Information needs, including Medicare Plan Benefits, Healthcare Literacy, Value-Based primary Care, Prescription Drug Management and Patient Engagement.

Full-time employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) + company match and 100% vesting after 4 years, discretionary profit sharing, employee stock purchase program (espp), paid time off, floating holidays, paid maternity leave, paid parental bonding leave, tuition reimbursement, jury duty pay, and other paid leaves vary based on work location.