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BILINGUAL Customer Service Representative

Selene M Rico Insurance Agency Inc.

BILINGUAL Customer Service Representative

San Diego, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Compensation: Base Salary PLUS BONUS! employment type: FULL TIME OR PART TIME Are you looking for a CAREER and not just a job? This opportunity is for you!!!!!!! We are a FUN small office, we enjoy what we do and excel in the service that we give! APPLY FOR THE POSITION TODAY BY COMPLETING THE FORM AND COMPLETING THE ASSESSMENT.

    BENEFITS Base Salary PLUS BONUS Monday to Friday Schedule

    Paid Vacations and Holidays 

    ++WE DO NOT WORK ON WEEKENDS++

    RESPONSIBILITIES

    • Meet new business production goals and objectives as established.
    • Solicits for new business via telephone, networking, and other lead sources.
    • Develop insurance quotes, makes sales presentations, and closes sales.
    • Process customer policy change requests.
    • Handle all incoming claim calls from customers.
    • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
    • Return all phone messages promptly.
    • Provide exceptional customer service.

    REQUIREMENTS

    • +++ Bilingual in Spanish / English -- Fluently ++++
    • Customer service experience
    • Strong computer skills and ability to multi-task and navigate simultaneously between screens and Internet
    • Strong work ethics and ability to work independently
    • Solid problem solving skills
    • Good attendance and punctual
    • Ability to learn quickly, think quickly and have a positive mature attitude