Job Description

SEMPER SOLARIS is rapidly growing with several locations expanding across California. Our commitment to excellence has earned us an industry-wide reputation for being one of the top home improvement companies in California.

SUMMARY

Under the general direction of the Call Center Manager, the Appointment Setting Team performs converts warm leads into appointments and a variety of phone and administrative duties. The ideal candidate will enjoy sales, is motivated by hard work and high earning potential, dedicated, and a team player. In addition, they will have a high attention to detail and a genuine care to their work craft. Most importantly, the ideal candidate will be able to maintain a high level of business ethics.

WE PROVIDE

• Room for Growth
• Competitive Hourly Rate
• Medical 
• Dental 
• Vision 
• 401k 
• Voluntary Life & AD&D Insurance 
• H.S.A. 
• Employee Assistance Program 
• Paid sick and vacation time

RESPONSIBILITIES

• Call prospects and start up conversations with decision makers on the first contact
• Coordinate telephone/Email/Text/Chat scheduling and appointments
• Answer assigned social media responsibility and messages promptly
• Accurately enter data into SalesForce
• Accurately ascertain and record all lead sources (web/radio/word of mouth, etc.)
• Advanced problem solving
• Accurately add events to Salesforce calendar
• Other tasks as requested by management

SKILLS AND ABILITIES

• Exceptional written and verbal communication, time management and follow-up skills required
• Ability to manage long term relationships with customers, colleagues, and vendors
• High level of organization and professionalism
• Ability to work in a fast-moving environment maintaining a positive attitude in stressful situations
• Solution-minded, always looking for ways to improve efficiency, communication, and the customer experience
• Ability to follow through on assigned tasks and projects with minimal supervision
• Foresight and desire to take initiative to achieve desired results
• Ability to prioritize and multitask

EDUCATION AND/OR WORK EXPERIENCE

• Solar, Roofing, PC, Customer Support, or Sales experience highly preferred
• Advanced Microsoft Skills:  Excel, Word, Outlook
• Proven ability to multi-task and execute both inbound and outbound communication with efficiency
• Ability to learn and apply new software & programs
• High School Diploma/GED or equivalent required

Semper Solaris is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Powered by JazzHR

g8Q5SiRoUr