Required Technical Skills & Experience (5–6 Years) 5–6 years of experience in AWS-based application development, including IVR/telephony systems Strong experience with Amazon Connect (Contact Flows, Queues, Routing Profiles, Hours of Operation) Experience building resilient IVR solutions with proper failure handling, retries, and fallback logic Experience with Infrastructure as Code using Terraform (modular code, environment management, and deployments) Proficiency in AWS Lambda (Node.js or Python) and serverless architecture patterns Experience designing and integrating APIs for IVR workflows Solid experience with DynamoDB data modeling and access patterns Experience with Amazon Lex or similar conversational bot integrations Strong understanding of distributed system behaviors (timeouts, retries, partial failures) Experience with secure configuration using AWS Secrets Manager and/or Parameter Store Hands-on experience with CI/CD pipelines and automated deployments Familiarity with logging, monitoring, and debugging using CloudWatch or similar tools

This is a remote position.