At RPR Insurance, we’re looking for a high-performing Senior Personal Lines Account Manager who thrives on building relationships, solving problems, and delivering an exceptional client experience. This is more than a service role. It’s an opportunity to become a trusted advisor to a loyal client base within a fast-growing, team-first independent agency. We don’t just renew policies; we help clients Live Protected. And we do it in a culture built on collaboration, accountability, continuous growth, and winning together. If you’re driven, detail-oriented, and energized by working alongside a high-performing team that values your expertise and invests in your success, you’ll feel right at home here. If you’re ready for a role where your work matters, your voice is heard, and your career can grow — we’d love to connect. IA Channel Experience Required Responsibilities: What You’ll Do • You’ll serve as an advisor and advocate for a portfolio of personal lines clients, ensuring each household receives proactive, exceptional service • You’ll manage renewals, coverage changes, and retention with confidence while leveraging your product knowledge to identify gaps, improve protection, and deliver peace of mind • You'll leverage the tools available to you to offer options, add additional lines, and retain our existing book of business Day-to-Day Responsibilities: • Manage a book of personal lines business with attention and care • Proactively review renewals and negotiate with carriers to ensure competitive coverage/pricing and present options to insureds • Analyze coverage and compare/present options to insureds • Build long-term client relationships through consultative conversations and responsiveness • Assist clients with new policies, changes, and claims with empathy and urgency • Educate clients on coverage options and risk prevention strategies • Identify opportunities for cross-sell and rounding out accounts • Partner with team, agency leadership, and underwriters to ensure smooth execution and high client satisfaction • Remain current on carrier appetite, market trends, and technology tools • Work with high-net-worth clients on their growing portfolio of assets • Ask for Google Reviews and Life Insurance Qualifications: What You Need • 3+ years experience in an Independent Agency (IA channel), personal lines account management • Deep knowledge of carriers, coverage forms, and rating practices • Active P&C License • Life License preferred • Proficiency in the agency's management system, AMS360, and Microsoft Office • Exceptional communication, organization, attention to detail, and follow-through • Ability to manage renewals and retention strategies • A genuine care for people — you enjoy Championing Relationships and Getting It Done right • Experience working with insureds in the State of TN Compensation: $75,000+ Based on Experience

• What You’ll Do • You’ll serve as an advisor and advocate for a portfolio of personal lines clients, ensuring each household receives proactive, exceptional service • You’ll manage renewals, coverage changes, and retention with confidence while leveraging your product knowledge to identify gaps, improve protection, and deliver peace of mind • You'll leverage the tools available to you to offer options, add additional lines, and retain our existing book of businessDay-to-Day Responsibilities: • Manage a book of personal lines business with attention and care • Proactively review renewals and negotiate with carriers to ensure competitive coverage/pricing and present options to insureds • Analyze coverage and compare/present options to insureds • Build long-term client relationships through consultative conversations and responsiveness • Assist clients with new policies, changes, and claims with empathy and urgency • Educate clients on coverage options and risk prevention strategies • Identify opportunities for cross-sell and rounding out accounts • Partner with team, agency leadership, and underwriters to ensure smooth execution and high client satisfaction • Remain current on carrier appetite, market trends, and technology tools • Work with high-net-worth clients on their growing portfolio of assets • Ask for Google Reviews and Life Insurance