Senior Account Manager - Trade Shows

EDE CORPORATION

Senior Account Manager - Trade Shows

Chicago, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Job Overview:

    EDE Corporation is growing and adding to our Team!

    We create innovative and award-winning trade show exhibits and commercial interiors. To build on our successes, and ensure the highest of quality, our Senior Account Managers at EDE Corporation act as a liaison between our sales team and clients in the management and execution of trade shows. This position is also responsible for improving client relationships, works with all internal teams, and places onsite orders for events. Best part is, we’re a true custom exhibit house, so you'll always find new and different projects to be a part of.

    If this position sounds like the right fit, send us your resume! We look forward to meeting you!

    Account Manager Job Duties:

    We are seeking an energetic, organized, experienced trade show Senior Account Manager to join our team

    Keep fully informed on clients and projects to be prepared to answer questions from client and company departments

    Ensure the highest level of customer service with clients, including improvement suggestions

    Alert the Account Executive of budget or other issues throughout the course of the job

    Set up and maintain job files and calendars with all information according to company standards

    Prepare timelines and participate in creative and production meetings as it relates to assigned client projects.

    Provide work orders for warehouse, graphic, and fabrication tasks and communicate with internal team members through detailed service orders and clear communication

    Act upon all deadlines and place orders for show services, products, and labor orders

    Execute a setup plan for exhibits at trade shows, making sure to manage budgets

    Provide field supervisors with travel packages with the required documents and detailed information

    Occasional travel to assist on site or supervise at a trade show

    Provide post-show notes and discuss successes and areas for improvement

    Receive and verify charges associated with show site service orders

    Account Manager Skills and Qualifications:

    Comprehensive knowledge in Microsoft Office Suite

    Working account management experience in the trade show industry; minimum 4 years’ experience

    Team Player with a can-do attitude

    Must be available when a client needs assistance

    Excellent written and oral communication skills

    Must have strong organization and administrative skills

    Proactive and assertive

    Customer service focused

    Accurate and a high attention to detail