Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

www.avantierinc.com

Senior Bilingual Sales Operations Specialist (Chinese/English)

📍 Location : Bay Area, California (Hybrid – San Francisco / San Jose preferred)

👉 Base Salary + Bonus + Full Benefits (Medical, Dental, Vision, 401(k) Match, PTO)

About Avantier Inc.

At Avantier, you won’t just “have a job”—you’ll work on real, cutting-edge technology used in aerospace, defense, and life sciences.

We are a global photonics company with 25+ years of experience in custom optical design, engineering, and manufacturing. Our customers include world-class engineers, researchers, and high-tech companies.

About the Role

We are looking for a hands-on, detail-oriented Sales Operations Specialist to support our growing global business.

This role is not a traditional administrative position. You will work closely with sales, engineering, and global teams to support customer communication, order coordination, and day-to-day business operations.

This is an ideal opportunity for someone who enjoys working at the intersection of sales, operations, and customer coordination, and is comfortable taking ownership and getting things done.

Key Responsibilities

Serve as a key point of contact for customers, supporting inquiries, quotations, and order follow-ups

Coordinate with internal teams (sales, engineering, production, logistics) to ensure smooth execution and timely delivery

Support the sales process including RFQs, quotations, order tracking, and customer updates

Communicate proactively with customers and production to resolve issues and maintain strong relationships

Assist with business development activities such as trade shows, client visits, and follow-ups

Support day-to-day office and operational tasks, including vendor coordination and procurement

Maintain accurate records of customer interactions, orders, and internal documentation

Identify issues proactively and help drive solutions in a fast-paced environment

Requirements

Must-Have:

Self-motivated, proactive, and able to follow through on responsibilities independently

3–7 years of experience in a B2B environment (manufacturing, industrial, or technology preferred)

Experience in sales support, operations, or customer coordination roles

Strong communication skills in both English and Mandarin Chinese

Ability to manage multiple tasks and priorities with strong attention to detail

Nice to Have:

Experience with RFQ, quotations, or order management processes

Background in optics, precision manufacturing, or technical products

Experience working with international teams or cross-border coordination

Familiarity with CRM or order management systems

Who This Role is NOT For

This role is not a fit for:

Candidates looking for a purely administrative or assistant position

Candidates without prior B2B or customer-facing experience

Candidates who prefer highly structured roles without ownership

Compensation & Benefits

Medical, Dental, Vision, Life Insurance

401(k) with company match

Paid time off

Location

Bay Area, California (Hybrid)

Work Schedule

Full-time | Monday–Friday | 8:00 AM – 5:00 PM PST

Flexible work from home options available.