Benefits:
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
About Zomee:
At Zomee, we support and empower new moms by providing innovative, helpful, and accessible products that make motherhood easier. Starting with our commitment to nursing mothers through our trusted breast pump medical devices, we aim to grow into a household name that champions the well-being of every mom, delivering solutions that nurture and uplift families worldwide.
Based in Pompano Beach, Florida, Zomee is driven by a passionate team that understands the evolving needs of our customers. We are a woman-owned and family-run business with a strong culture of entrepreneurial spirit and high quality above all else. Join us in our exciting mission to empower and uplift mothers with impactful solutions that make a real difference in the lives of families.
Role Overview: Moslty Remote: With Some Travel
We are seeking a hands-on Senior Business Systems Lead to improve, optimize and support our core operational platforms, including Salesforce CRM and our eCommerce infrastructure.
This role is responsible for evaluating, redesigning, integrating, and governing systems to ensure scalability, data integrity, operational efficiency, and cost control. The ideal candidate combines architecture-level thinking with hands-on configuration and execution, and can translate business objectives into structured, sustainable systems solutions.
This is a high-impact role that will establish governance, documentation standards, and proactive system management across the organization, an opportunity for a high-performing systems professional to take ownership of a growing company’s technology backbone and play a meaningful role in its continued expansion.
Key Responsibilities:
Evaluate and redesign Salesforce architecture to improve scalability, automation, reporting accuracy, and data integrity.
Lead major system enhancement initiatives, including CRM redesign, platform upgrades, website modernization, or migrations.
Design and manage integrations between Salesforce, billing platforms, website platforms, and other business systems to ensure reliable data flow.
Perform hands-on configuration within Salesforce and other systems (automation, workflows, reporting, permissions, dashboards).
Translate business objectives into clear system requirements and technical execution plans.
Establish documentation standards, configuration, governance, and system ownership processes.
Proactively identify inefficiencies, manual workarounds, and scalability risks; recommend and implement improvements.
Manage external vendors, developers, or junior technical resources when applicable.
Lead cutover planning and execution for major system updates or launches.
Develop reporting frameworks and dashboards to provide leadership visibility into performance and operations.
Create training materials and conduct end-user training to drive the adoption of new tools and workflows.
Partner with executive leadership to prioritize systems enhancements and maintain a clear improvement roadmap.
Education/Experience:
6-8 years of experience designing and implementing business systems (CRM, ERP, or operational platforms).
Led at least two major system implementations or migrations end-to-end, from planning through launch and adoption.
Strong hands-on Salesforce experience (architecture, automation, integrations, reporting).
Experience managing multi-platform integrations
Strong project management and stakeholder alignment skills
Comfortable operating independently in a scaling environment
Experience with healthcare, DME, or regulated industries preferred.
Bachelor's degree in information systems, Business, Computer Science, Engineering or related field preferred but not required; equivalent experience accepted
This is a remote position.