Senior Consultant - Learning & Development
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's®-Infinite Possibilities. One Family.
PURPOSE STATEMENT
The Senior Learning & Development Consultant will be a member of the Rich Talent Center (RTC) team. The RTC is responsible for developing and delivering exceptional development experiences for our global company. We believe every associate interaction builds trust, increases performance, and drives engagement to deliver the Rich & Associate Experience.
Specifically, we are looking for someone who is associate-focused, collaborative in delivering outcomes, able to work in a fast-paced environment with competing priorities, technically savvy, and creative in the marketing and communication of these solutions to associates. You will design learning experiences, including in-person, digital, and hybrid solutions, in support of the organization. Leveraging data and your assessment of L&D trends, you will work with the RTC team to continually improve leadership and associate development.
KEY ACCOUNTABILITIES/OUTCOMES
Performs a lead role to prioritize and guide the design, development, and deployment of learning solutions, including instructional design, persona development, journey mapping, content development, content curation, logistics, program coordination, multimedia development, VILT producer, and other activities
Uses digital tools to design, develop, and deliver solutions
Provides guidance on learning design, development, and delivery to the business to ensure effective delivery of solutions
Conducts and maintains vendor/external resource relationships and procurement requirements.
Develops measurements for behavior change and key performance indicators
Performs classroom and virtual facilitation as needed
Regularly consults with business stakeholders, including discovery interviews and focus groups
KNOWLEDGE/SKILLS/EXPERIENCE
Experience with instructional design, user experience design, or design thinking
Experience developing engaging content for websites, social media, or online communities
Experience creating, editing, and posting videos
Ability to manage complex projects and multiple priorities in an agile environment.
Core competencies: action oriented, collaborates, communicates effectively, customer focus, cultivates innovation
Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Human Resources department at asc@rich.com if you need assistance completing this application or to otherwise participate in the application process.
Rich’s is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants, and bakeries around the world. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader in the food industry with a focus on everything that family makes possible.