Senior Director – Business Development
Domain: Retail / CPG & Travel
Location: Dallas, TX (could also be located in New Jersey)
Travel: Required (client-facing role across the U.S.)
**Fully Remote**
About the Opportunity
We are searching for a Senior Director of Business Development for our client, a global enterprise IT and Business Process Services (BPS) leader, helping organizations accelerate growth through Digital Transformation, AI, Intelligent Automation, Data, Cloud, and Application Modernization.
The ideal person will be a high-impact Business Development Leader (Hunter) who excels at driving net-new business in the Retail/CPG and Travel sectors within the U.S. This role is pivotal in shaping and closing large, complex, multi-year transformation business accounts delivered through global, distributed delivery models.
Key Responsibilities
- Own and drive new logo acquisition (hunter role) across Retail, Consumer Packaged Goods /CPG, and Travel verticals
- Identify, shape, and convert opportunities across:
- Digital transformation programs
- AI & intelligent automation initiatives
- Data & analytics platforms
- Cloud transformation and application modernization
- Build and manage a qualified pipeline of large accounts aligned with growth targets
- Lead end-to-end full lifecycle sales strategies, including opportunity origination, solutioning, pricing, negotiation, and closure
- Co-create differentiated solutions in collaboration with:
- Industry advisors and analysts
- Hyperscalers and ecosystem partners
- Internal consulting, delivery, and solution teams
- Position integrated IT + BPS managed services offerings leveraging automation and AI
- Engage and influence C-level executives and business stakeholders
- Bring thought leadership on industry trends, competitive landscape, and emerging technologies
- Represent the organization in industry forums, client workshops, and strategic pursuits
Required Experience & Qualifications
- ~15 years of total experience
- Minimum 5+ years of direct hunting experience in the U.S. market
- Proven experience selling IT services and BPS/managed services in a global delivery model
- Strong track record of:
- Converting multi-year transformation accounts > $15M
- Winning and Managing additional business with $5M–$10M ACV (annual contract value)
- Demonstrated success in multi-threading and multi-converting complex business deals
- Experience in co-creating solutions with:
- Advisors and analysts
- Technology ecosystem partners (cloud, data, AI platforms)
- Deep domain expertise in Retail/CPG and/or Travel & Hospitality
- Strong understanding of:
- Digital, Data & AI-led transformation
- Cloud migration and modernization
- Intelligent automation and BPS transformation
- Strong network of enterprise clients and decision-makers in the U.S.
- Background from Tier 2 IT services/BPS firms preferred
Core Competencies
- Hunter mindset with relentless focus on new business
- Consultative and value-based selling approach
- Ability to orchestrate large, complex account pursuits
- Executive presence and strong stakeholder engagement
- Strategic thinking combined with strong commercial acumen
- Collaboration across global, cross-functional teams
What Success Looks Like
- Consistent creation of high-quality pipeline and conversion to revenue
- Winning large, strategic, multi-year transformation accounts
- Establishing strong footholds in target accounts in the Retail, CPG, and/or Travel industries
- Driving growth in AI-led, cloud-enabled, and automation-driven services
Compensation & Benefits
Our client offers a competitive compensation structure along with comprehensive benefits:
- Medical coverage (via Aetna)
- Dental insurance
- Vision coverage
- 2 weeks paid vacation + 1 week paid sick leave
- Paid bereavement leave
- Employee Assistance Program (EAP)
- Legal services coverage
- Professional development & continuous learning programs
- Employee discount programs (e.g., Verizon, AT&T, Dell, Liberty Mutual, etc.)
- Life insurance and optional life insurance
- Short-term and long-term disability coverage
- HSA & FSA options
- 401(k) and Roth 401(k) retirement plans