equirements:

Education: Bachelor's degree in information systems, Computer Science, or equivalent experience.

Experience:

5+ years in systems engineering, infrastructure support, or monitoring roles.

5+ years of hands-on experience with Dynatrace or similar APM tools.

Technical Skills:

Knowledge of Windows/Linux servers, virtualized environments (VMware), and cloud platforms (AWS, Azure, GCP).

Basic networking understanding (DNS, TCP/IP, load balancing).

Experience with scripting or automation tools like PowerShell or Bash (preferred).

Familiarity with Kubernetes or container monitoring.

Experience with ITIL practices and regulated industries (e.g., healthcare, financial services).

Soft Skills:

Strong troubleshooting and analytical skills.

Effective communication and collaboration across teams.

Detail-oriented with a proactive mindset.