Senior End User Technical Support Analyst
Benefits:
Health insurance
Paid time off
Training & development
*** Note: This position is on-site in Baton Rouge, LA**
Experience and expertise in the following areas are mandatory:
Active Directory Domain Services, Group Policy Management
Windows Imaging and Driver Management
User Profile analysis and migration
Experience and expertise in the following areas are desirable:
Advanced troubleshooting with basic hardware and software components
Network experience with many different layer 2 manufactured devices
Windows Deployment Services
Desktop and Mobile Device imaging and user transition
Data analysis, Application Rationalization, and migration
Third party software to be migrated and handled on a case-by-case basis
Sierra Wireless and/or Cradle Point management experience
License Plate Reader software
CAD (Computer Aided Dispatch) Software
The scope of the proposed services will include the following:
Microsoft Hyper=V Management
Microsoft Windows Server Operating Systems (to include Active Directory Domain Services)
Cisco Nexus Infrastructure Management
CrowdStrike Endpoint Protection Deployment
Tanium Endpoint Management Deployment
Microsoft Exchange and/or 0365 GCC Tenant migration and management