Job Description: Senior HR Generalist
(must have Yardi, and MRI experience)

The Senior HR Generalist will serve as the global human resources function at Our Client. This is an exciting opportunity for a seasoned HR professional to take full ownership of HR in a dynamic, international organization – as the HR department of one. The role spans a wide range of responsibilities, including talent acquisition, employee relations, performance management, benefit administration, and compliance. The ideal candidate will have a strong understanding of HR best practices and the ability to work collaboratively with leadership to foster a positive and productive workplace culture. This individual must be both strategic and hands-on—ready to shape HR initiatives while also rolling up their sleeves to execute and manage day-to-day processes across our teams in the United States, the UK, India, and Australia.

Responsibilities

HR Operations & Compliance

• Deliver precise and compliant HR operations in a timely manner and with the highest degree of accuracy

• Manage relationship with PEO and oversee all related processes, ensuring efficient and compliant employment administration

• Administer employee benefits programs, including enrollments, changes, and employee communications

• Ensure compliance with federal, state, local, and global employment laws and regulations, as well as recommended best practices; reviews and updates policies and practices to maintain compliance

• Track and report on key HR metrics to inform strategic decision-making for both U.S. and global teams

• Analyze trends and provide insights to improve HR processes and employee satisfaction across all regions

• Undertake ad hoc projects as assigned

Talent Management & Development

• Be accountable for HR processes such as talent development, succession planning, performance assessments, onboarding, culture and engagement initiatives that drive a high performing team

• Partner with people managers and L&D to support the delivery of appropriate training and development programs

Recruiting & Onboarding

• Lead the recruitment process, including job postings, candidate screening, interviewing, and selection

Employee Relations & Coaching

• Coach and advise people managers on the full spectrum of employee relations issues across multiple countries

Culture & Engagement

• Contribute to building and sustaining our company culture as we continue to grow and evolve

Required Qualifications

• A minimum of 5 years of progressive HR experience, including at least 2 years overseeing payroll, benefits administration, employee relations, and related HR functions

• Bachelor’s degree in Human Resources, Business Administration, or a related field

• Experience working for a client-facing organization, such as a professional services firm or consultancy

• Demonstrated experience in collaborating effectively with company owners and senior-level management

• Strong knowledge of HR principles, practices, and state employment laws

• Excellent interpersonal and communication skills, with a strong sense of empathy and the ability to build trust across diverse teams

• Experience supporting and engaging a distributed or fully remote workforce across multiple locations and time zones

• Proactive in staying up-to-date with trending HR practices, technologies, and applications, including the use of AI and other innovative tools to enhance HR processes and decision-making

• Ability to handle sensitive information with confidentiality and professionalism

• Strong problem-solving skills and the ability to make sound decisions

• Proactive and self-motivated individual

• Experience with employee relations

• Global and culturally diverse experience is highly valued, with a strong ability to adapt to and support teams across various regions and cultures

Preferred Qualifications

• HR certification (e.g., SHRM-CP, PHR, SPHR)

• Understanding of U.S. employment-based immigration, with hands-on experience coordinating H-1B visa processes, including initial filings, transfers, renewals, and working closely with legal counsel to ensure regulatory compliance

• Knowledge of the real estate technology sector

• Knowledge of real estate software platforms (e.g., MRI Software, Yardi)