At Prizm Document & Technology Solutions, we're all about empowering businesses through cutting-edge technology. As a Senior IT Specialist, you'll take on a leadership role, driving impactful solutions for clients. You'll play a pivotal part in ensuring that small and medium businesses can focus on their core strengths without worrying about technology hiccups. Your days will be filled with solving complex challenges, collaborating with a team that shares your passion for delivering top-tier technical services, and making a tangible difference in clients' success. With your expertise in network management, server operations, and business processes, you'll be at the forefront of innovation and efficiency. Joining Prizm means stepping into a vibrant, growth-oriented environment where your contributions are valued. We're committed to your professional development and offer competitive compensation packages ranging from $70,000 to $90,000 annually, depending on experience, plus benefits. Here, you'll find a supportive culture that celebrates diversity and fosters a sense of belonging. Let's work together to create technology solutions that elevate businesses to new heights. Responsibilities: • Developing & Implementing Technology Roadmaps for Clients • Assisting team members with complex IT situations • Server & Software Implementation & Troubleshooting • Researching & Vetting New Technologies to Expand Prizm's Stack • Articulating Complex Technology In Understandable Terms to Clients & Prospects • Help with SOP Across All Projects • Explaining what "The Cloud" is and why it's not scary for business • Assist the sales team with complex project proposals • And all other common aspects of IT support Qualifications: • BS Degree in computer information systems, computer science, business administration (related field), or equivalent experience • Minimum 4-5 years relevant experience, preferably in a multi-tenant environment • Proven communication and leadership skills • Extensive knowledge of networking, Windows & Azure AD & M365, Cloud Technologies, ERP Software, SQL, Quickbooks • Cybersecurity training is a huge plus • Compliance experience is a huge plus • Team player and solution-focused attitude • Flexibility to change tasks quickly and manage multiple projects simultaneously Compensation: $70,000 - $90,000 yearly

• Developing & Implementing Technology Roadmaps for Clients • Assisting team members with complex IT situations • Server & Software Implementation & Troubleshooting • Researching & Vetting New Technologies to Expand Prizm's Stack • Articulating Complex Technology In Understandable Terms to Clients & Prospects • Help with SOP Across All Projects • Explaining what "The Cloud" is and why it's not scary for business • Assist the sales team with complex project proposals • And all other common aspects of IT support