Senior Lead Technician, Quality & Training

TruBlue of Cuyahoga Valley

Senior Lead Technician, Quality & Training

North Royalton, OH
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Flexible schedule

    Free uniforms

    Paid time off

    Senior Lead Technician, Quality and Training

    TruBlue of Cuyahoga Valley | Full-Time

    TruBlue of Cuyahoga Valley is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians—giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes through handyman services, home assessments, and regular maintenance.

    We’re hiring a Senior Lead Technician, Quality and Training to work in the field while also serving as the quality control lead and go-to technical resource for our team. This is a senior leadership role at TruBlue of Cuyahoga Valley, responsible for setting the standard for workmanship, supporting technician development, and ensuring an exceptional customer experience.

    If you have 10+ years of paid experience in general carpentry and handyman work, we want to hear from you.

    We Provide

    Year-round stable, steady work

    Regular work hours

    Flexible scheduling

    Coverage for certain work-related expenses (gas, oil changes, etc.) *varies by location

    TruBlue t-shirts, polos, and other company gear

    Strong office support

    What You’ll Do

    Field Technician (Hands-On Execution)

    Complete a wide variety of residential repair and upgrade projects with high craftsmanship and professionalism

    Represent TruBlue on-site with great communication and customer service

    Quality Control (Lead Standards & Final Checks)

    Set and enforce workmanship standards across all jobs

    Spot issues early, reduce callbacks, and ensure jobs meet TruBlue quality expectations

    Perform quality checks and support job closeouts as needed

    Training & Technical Support (Coach and Develop the Team)

    Be the primary “go-to” person when technicians have questions or knowledge gaps

    Coach technicians in the field and provide practical training to improve consistency

    Help onboard new technicians and reinforce best practices

    Experience We’re Looking For

    Bathroom upgrades / remodels

    Drywall repair, patching, caulking

    Flooring repair and installation

    General carpentry

    General home repairs and handyman work

    Kitchen repair / remodel

    Minor plumbing and electrical

    Interior and exterior painting

    What We Value

    FAMILY – It’s why we do what we do. We want everyone to feel like part of the team.

    INTEGRITY – Treating people with respect; everyone has a voice.

    TRUST – Built through reliability and credibility—do what you say you’ll do.

    QUALITY – Pride in workmanship and delivering an outstanding customer experience.

    Requirements

    Proficient in “around-the-house” repairs: carpentry, basic plumbing, drywall, painting, and basic electrical

    Not required to be a licensed tradesperson (licensed candidates are welcome)

    Valid driver’s license and reliable vehicle

    Standard set of tools

    Authorized to work in the U.S.

    Fluent English

    We’re Actively Interviewing

    If you have the skills we’re looking for, apply today, and our hiring manager will follow up.

    All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location.​

    T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services.​

    All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.