At CrossCountry Mortgage, we're more than just a lender—we're partners in making homeownership dreams a reality. With a commitment to personal and professional growth, our team thrives in a supportive, collaborative environment led by industry-leading professionals. As a Senior Loan Processor, you'll play a crucial role in our mission to provide exceptional service and tailored lending solutions. With your extensive experience and keen attention to detail, you'll guide our customers through the loan process, ensuring clarity and confidence every step of the way. Join us as we continue to expand and redefine the mortgage industry. You'll be at the heart of a dynamic team that values your expertise and dedication. We offer competitive pay, comprehensive benefits, and a culture that fosters growth and innovation. If you're ready to take the next step in your career and make a meaningful impact, we'd love to hear from you. Apply today to be a part of our journey! Responsibilities: • Be the main point of contact for title companies, mortgage loan officer/mortgage loan originator, real estate agents, borrowers, and mortgage underwriters to facilitate a timely loan closing • Collect and verify that all loan documentation, such as title insurance, loan applications, credit reports, appraisals, and income and asset declarations are accurate and passed to underwriting promptly for loan approval • Create and maintain the mortgage loan file, order third party documentation and reports as needed for residential home loans, and assist underwriters in clearing conditions as requested • Assure that all loan files, credit packages, and disclosure packages comply with company lending policies, as well as state and federal lending guidelines • Input loan file documentation accurately into necessary software programs • Review loan applications for completeness and compliance with industry regulations • Communicate proactively with clients to provide updates and address any concerns throughout the loan process • Coordinate with underwriters to resolve any issues that may arise during the loan approval process • Maintain detailed records of all loan transactions and communications in our system • Identify opportunities to streamline processes and improve efficiency within the loan processing team Qualifications: • Exceptional time management, attention to detail, customer service, and communication skills are necessary • Commercial loan and Refinance loan knowledge is helpful -- knowledge of various residential mortgage loans such as FNMA, FHA, VA, USDA, and Conventional is essential • Recent mortgage loan processing (2-3 years experience) for a bank, credit union, or mortgage company is necessary • Mortgage industry knowledge, specifically federal and state regulatory requirements are necessary • Proficiency with MS Office, Loan Origination Software (LOS), and Automated Underwriting System (AUS) are desired • Encompass experience preferred • Bilingual Preferred - but not required Compensation: $65,000+ DOE plus bonus

• Review loan applications for completeness and compliance with industry regulations • Communicate proactively with clients to provide updates and address any concerns throughout the loan process • Coordinate with underwriters to resolve any issues that may arise during the loan approval process • Maintain detailed records of all loan transactions and communications in our system • Identify opportunities to streamline processes and improve efficiency within the loan processing team