Senior MSP Engineer / Project Technical Lead

PeopleSharp

Senior MSP Engineer / Project Technical Lead

West Mifflin, PA
Full Time
Paid
  • Responsibilities

     

    Do you want to work for an established, growing MSP with a strong reputation and a team that works well together?

    Midnight Blue Technologies has been delivering full-service IT, cybersecurity, and VoIP solutions to small and mid-sized businesses for over 20 years. Our success is built on doing things the right way, solid engineering, clear communication, and a team-first culture focused on a Fanatical Customer Experience Delivered by Passionate Humans.

    We are looking for a Senior MSP Engineer/Project Technical Lead to lead complex client projects, help shape technical standards, and serve as a senior escalation resource when needed.

    This is a senior, hands-on role for someone who enjoys owning technical outcomes, leading projects end-to-end, and contributing at a high level without being stuck in a day-to-day ticket queue.

    What You’ll Do

     

    Project Leadership & Delivery

    • ­Lead complex MSP projects from design through completion
    • Own technical standards, decisions, and execution
    • Identify risks early and keep projects moving forward

    Sales Engineering & SOWs

    • ­Partner with Sales and CSMs during solution design and pre-sales discussions
    • ­Create clear, accurate Statements of Work (scope, deliverables, timelines)
    • ­Validate feasibility, cost, and risk before work is sold

    Security & Risk

    • ­Ensure security best practices are followed across all project work
    • ­Identify, mitigate, and escalate security risks before they impact clients

    Escalation Support & Mentoring

    • ­Serve as a senior escalation resource for complex or high impact issue-s
    • Help unblock stalled work and guide resolution (not routine ticket ownership)
    • Coach and mentor engineers through hands-on- guidance, troubleshooting, and feedback
    • Promote ownership, accountability, and strong technical standards

    Technology Evaluation

    • ­Evaluate and test new tools, platforms, and solutions
    • Document findings and recommend adoption or rejection
    • Balance innovation with stability and risk management

    Continuous Learning

    • ­Maintain relevant certifications and stay current with emerging technology
    • Apply new skills to improve delivery, security, and internal processes

    What We’re Looking For

     

    • ­Senior level MSP or IT engineering experience
    • Strong background in Microsoft environments, infrastructure, cloud, and security
    • Strong experience supporting and designing solutions in Microsoft 365 environments (Exchange Online, Azure AD / Entra ID, SharePoint, Teams)
    • Proven experience leading projects end-to-end
    • Comfortable working with clients, sales, and internal teams
    • Clear communicator with strong ownership and follow through

    Compensation & Benefits

     

    • Salary range: $85,000 – $105,000, based on experience
    • PTO, health benefits, and certification support
    • Hybrid / remote flexibility depending on role fit

    Why Midnight Blue

     

    • ­Real technical ownership, not just tickets
    • Leadership that values outcomes, not noise
    • Opportunity to influence standards, tools, and delivery
    • A team focused on doing things the right way

    Next Steps:

    Quick apply with your resume here

    Or

    Get a head start on our application and aptitude testing process here: https://www.ondemandassessment.com/link/index/JB1GJOL0MUW?u=1110981