Senior Manager, Infrastructure Operations

Adobe

Senior Manager, Infrastructure Operations

Lehi, UT
Full Time
Paid
  • Responsibilities

    JOB LEVEL
    M50
    EMPLOYEE ROLE
    People Manager

    Our Company

    Changing the world through digital experiences is what Adobe’s all about. We give everyone-from emerging artists to global brands-everything they need to build and deliver outstanding digital experiences! We’re passionate about empowering people to develop beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

    We’re on a mission to hire the very best and focus on crafting remarkable employee experiences where everyone is respected and has equal access to opportunities. We recognize that fresh ideas can emerge from throughout the organization, and the next big idea might be yours!

    The Opportunity

    Join Adobe as a Senior Manager of Business Operations supporting Infrastructure Engineering, where your leadership will help to shape the strategy and direction for Adobe's global Infrastructure Engineering organization.

    In this role, you will serve as a trusted advisor and facilitator to department leaders, partner teams, and internal customers by driving planning, financial rigor, operational excellence, and cross-discipline alignment. You will be expected to collaborate effectively with a large and geographically diverse team, organize key initiatives, manage priorities, and report progress to cognizant stakeholders, all in service of helping Adobe scale and optimize its public and private cloud infrastructure services.

    The ideal candidate will possess strong business insight, operational discipline, and the ability to translate technical priorities into clear plans, metrics, and executive-ready insights. A proven history of delivering results on time is essential, as are excellent written and verbal communication skills. You'll be expected to inspire change and motivate others, and will need to understand the big picture while paying attention to details. This is a high-impact role at the intersection of engineering, finance, strategy, and executive leadership.

    What You’ll Do

    • Help establish, track, communicate, and drive clear department goals and priorities (objectives and key results)
    • Lead quarterly and annual planning efforts (operations reviews, QBRs, partner interlocks)
    • Develop and maintain strong partner relationships with internal customer teams while continually striving to understand their needs and empathize with their challenges
    • Continue advancing a department-wide transformation from legacy IT to that of a trusted, internal service provider delivering high-quality and value-optimized capabilities
    • Regularly evaluate department procedural paradigms to ensure they’re aligned with service delivery objectives, internal customer expectations, and sustainability
    • Promote a strong culture of operational excellence by influencing improvements to tooling and processes and encouraging transparency and accountability
    • Recognize risks / blockers and work aggressively to engage with the right partners to identify solutions or workarounds
    • Work closely with program management resources to regularly and proactively communicate needs & requirements, manage delivery expectations, and maintain collaborator alignment
    • Provide regular status reports to promote clarity and transparency at various levels within the organization, including among senior leadership
    • Continue encouraging a customer-first, result-focused culture of collaboration and open knowledge transfer

    What You Need to Succeed

    • 8+ years in business operations, strategy, finance, consulting, or related roles
    • Experience supporting Engineering, Infrastructure, or Technical organizations strongly preferred
    • Experience with cloud infrastructure, platform engineering, or large-scale distributed systems environments
    • Experience managing budgets and financial planning cycles, including financial modeling and analytical skills
    • An ability to operate effectively in fast-paced, highly technical environments
    • An eagerness and tenacity to influence others without authority to achieve goals and perform at a high level
    • Confidence to tackle the unknown, challenge assertions, mediate disputes, hold collaborators accountable, and manage leadership & customer expectations proactively
    • Proficient at breaking down complex problems into manageable, delegable components
    • High degree of ownership and bias toward action
    • Strong program management and organizational skills
    • Exceptional executive communication and storytelling ability
    • Comfortable navigating ambiguity and driving clarity
    • Business degree or equivalent strategic/financial background
    • Experience engaging with VP/SVP-level leaders
    • Experience with Agile development: Scrum or other iterative methodologies

    Expected Pay Range:
    Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $150,200 -- $289,900 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

    At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

    In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

    State-Specific Notices:

    California :

    Fair Chance Ordinances

    Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

    Colorado:

    Application Window Notice

    If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

    Massachusetts:

    Massachusetts Legal Notice

    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Internal Opportunities

    Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!

    Put your best foot forward:

    1. Update your Resume/CV and Workday profile - don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.

    2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.

    3. Check out these tips to help you prep for interviews.

    4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll .

    Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

    At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

    Let’s Adobe together

    At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create.

    Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

    Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.

    AI Use Guidelines for Interviews:
    Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

    At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience .