Industry: Healthcare / Health Services

Job Category: Medical / Health

Security Clearance Required: No

Visa Candidate Considered: No

Full-time

Benefits: Full

Relocation Assistance Available: Possible for ideal candidate

Commission Compensation: No

Bonus Eligible: No

Overtime Eligible: No

Interview Travel Reimbursed: No

Candidate Details:

• 5 to 7 years of experience
• Seniority Level: Mid-Senior
• Management Experience Required: No
• Minimum Education: Bachelor's Degree
• Willingness to Travel: No
• Onsite
• Tuesday through Friday
• 9:00 a.m. - 7:00 p.m. with alternating Saturdays every 12 weeks.

Skills and Certifications:

• FL Supervisory license
• Minimum of 5+ years of laboratory leadership experience in a high-volume, high-complexity testing

The Senior Manager, Lab Operations leads day-to-day technical and operational functions within the laboratory, ensuring smooth process execution, regulatory compliance, and teammate development. This role provides hands-on leadership for laboratory teams and bridges frontline operations and senior leadership. The position reports to the Director, Laboratory Operations.

Key Responsibilities:

• Operational Leadership
• Oversee assigned laboratory lanes to ensure they meet performance, quality, and financial targets.
• Monitor data and key performance metrics to make informed decisions about staffing, resources, and workflow.
• Support standardization of processes, policies, and procedures to ensure compliance with federal, state, and local regulations.
• Partner with leadership on long-term planning for service line growth and operational improvements.

Team Development & Leadership:

• Lead and engage laboratory supervisors and frontline teams to foster a culture of accountability, belonging, and high performance.
• Mentor emerging leaders, focusing on professional growth and succession planning.
• Drive cross-shift and cross-department communication to support operational excellence.

Regulatory Compliance & Quality:

• Ensure laboratory testing is performed accurately, documented properly, and compliant with applicable regulatory requirements.
• Oversee quality control and quality assurance programs to maintain the highest standards of laboratory services.

Customer & Stakeholder Engagement:

• Build and maintain strong relationships with internal and external customers, ensuring service excellence.
• Resolve operational issues and client concerns promptly and professionally.

Other Duties as Assigned:

• Support strategic initiatives, projects, and continuous improvement activities as needed.

Qualifications

Education:

• Bachelor’s degree in medical technology or related sciences required; master’s degree in business administration or a related science preferred.

Experience:

Minimum of 5+ years of laboratory leadership experience in a high-volume, high-complexity testing environment with a proven track record of leading teams, driving process improvements, and managing operational performance. Strong knowledge of laboratory regulatory standards (CAP, CLIA, federal and state).

Certifications:

• Medical Technologist registry (ASCP, NCA, AAB, or equivalent) required
• Florida Supervisor license required.

Preferred:

Education Requirements:

• Bachelor’s degree in medical technology or related sciences required

Below are some of the benefit offerings.

Comprehensive benefits:

• Medical, dental, vision, 401(k) match, paid time off, PTO cash out

Support for you and your family:

Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave, and more