Benefits:

401(k) matching

Health insurance

Paid time off

Job Summary:

We are seeking a highly experienced Senior Manager – Production to oversee the end-to-end production process in our ice cream manufacturing facility, including third-party operations. The ideal candidate will be responsible for ensuring efficient operations, maintaining high-quality standards, and optimizing production processes while adhering to food safety regulations and industry best practices. This role will also involve managing relationships with third-party manufacturers, ensuring compliance, and aligning their operations with our quality and production standards.

Key Responsibilities including managing third-party operations:

Oversee daily ice cream production operations, ensuring efficient workflow and minimal downtime

Plan and manage production schedules to meet demand forecasts and business objectives.

Monitor and optimize machine performance, raw material usage, and waste reduction.

Ensure compliance with FDA, USDA, and other food safety regulations relevant to ice cream manufacturing in the U.S.

Implement and maintain Good Manufacturing Practices (GMP), HACCP, and FSMA requirements.

Work closely with the Quality Control (QC) team to ensure all products meet internal and regulatory standards.

Conduct regular audits and inspections to ensure adherence to food safety protocols.

Identify and implement process improvements, automation, and cost-saving initiatives.

Monitor Key Performance Indicators (KPIs) such as yield, efficiency, and downtime.

Lead and mentor production staff, ensuring a high level of performance and engagement.

Develop training programs for operators on equipment handling, safety, and hygiene standards.

Coordinate with procurement and supply chain teams for raw material planning and stock management.

Work with R&D teams to introduce new flavours, textures, and product innovations.

Conduct trial runs and pilot production for new product launches.

· Oversee and manage the complete production process, ensuring efficiency and quality.

· Ensure timely order fulfilment, manage inventory based on projections, and coordinate closely with relevant departments.

· Ensure adherence to regulatory requirements and industry standards as per organizational policies.

· Develop Standard Operating Procedures (SOPs) and implement a food safety management system.

· Coordinating with cold room for transferring finished goods to cold room.

Qualifications & Skills:

Bachelor’s/Master’s degree in Food Technology, Food Science or Dairy Technology, or a related field.

15–18 years of experience in ice cream or dairy production (preferably in a large-scale facility), including managing third-party operations.

· Strong knowledge of dairy and food processing technologies, including ice cream, paneer, and other dairy products.

· Stay updated with the latest innovations, trends, and advancements in food processing.

· Experience with external audits and maintaining quality systems such as HACCP, GMP, and SQF.

Strong communication, coordination, and interpersonal skills for effective collaboration across