Senior Manager, SCM IT Systems

G

Gateway Recruiting

Senior Manager, SCM IT Systems

Plano, TX
Full Time
Paid
  • Responsibilities

    About the Role:

    We are seeking a hands-on Senior Manager, SCM IT Systems to serve as the technical leader for our Supply Chain Management IT organization. This role combines deep functional/technical expertise in Oracle SCM applications with strong people and project leadership skills. The scope of this role is not limited to the current environment — it includes leading future upgrades and modernization efforts across the SCM application landscape (e.g., ASCP, Demantra, Agile, and related cloud/next-gen platforms). The ideal candidate can roll up their sleeves alongside a team of developers while also owning the day-to-day operational health of critical SCM systems and driving execution of strategic IT projects.


    Role Responsibilities:

    Technical Leadership:

    • Serve as the subject matter expert and technical escalation point for Oracle SCM modules, including Advanced Supply Chain Planning (ASCP), Oracle Demantra (Demand Management/Planning), and Oracle Agile PLM.
    • Lead planning and execution of upgrades and modernization initiatives across the SCM application landscape as the platform evolves beyond the current environment.
    • Provide architectural guidance and hands-on technical direction to a team of developers and functional analysts.
    • Review designs, code, and configurations to ensure solutions are scalable, maintainable, and aligned with best practices.
    • Stay current on Oracle roadmap changes, patches, and upgrades relevant to the SCM application stack.

    Team Management:

    • Lead, mentor, and develop a team of developers and technical analysts across SCM systems.
    • Set priorities, allocate resources, and balance workload across operational support and project initiatives.
    • Foster a culture of accountability, collaboration, and continuous improvement within the team.

    Operations Management:

    • Own day-to-day operational stability of SCM systems, including incident management, root cause analysis, and preventive maintenance.
    • Establish and monitor SLAs for system performance, uptime, and issue resolution.
    • Manage change control, patching, and release processes for the SCM application landscape.
    • Partner with the infrastructure team and business partners to ensure system reliability and performance.

    Project Execution:

    • Plan and drive execution of SCM IT projects from requirements through deployment, including enhancements, upgrades, and new module rollouts.
    • Manage project timelines, budgets, risks, and stakeholder communications.
    • Coordinate with business stakeholders (Supply Chain, Planning, Procurement, Manufacturing) to translate business needs into technical solutions.
    • Ensure proper testing, documentation, and change management practices are followed for all releases.
    • Partner with business stakeholders to understand requirements and support the broader Supply Chain IT roadmap.
    • Leverage AI and other data tools to deliver sound solutions that drive bottom-line value.

    Qualifications and Experience:

    Required:

    • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
    • Proven experience leading or managing a team of developers/analysts.
    • Demonstrated experience managing both production support operations and project delivery simultaneously.
    • Excellent stakeholder management and communication skills, with the ability to work across both technical and business teams.

    Oracle / SCM Technical Skills:

    • 10+ years of experience working with Oracle E-Business Suite SCM modules, including R12; experience leading upgrades or platform transitions is highly valued.
    • Hands-on functional/technical experience with Oracle ASCP, and Oracle Demantra.
    • Strong understanding of supply chain business processes (demand planning, supply planning, product lifecycle management).

    Preferred:

    Oracle / SCM Related:

    • Experience with Oracle R12 integrations (e.g., Oracle Integration Cloud, EDI, middleware).
    • Familiarity with SQL/PLSQL for troubleshooting and reporting.
    • Experience with Oracle Discoverer reporting is a plus.
    • Experience with Oracle ERP reporting solutions (e.g., Oracle BI Publisher, OBIEE/Oracle Analytics Cloud, Oracle Reports, Hyperion/Essbase) is a plus.
    • Experience with Postgres databases is a plus.
    • Experience with Oracle Agile PLM is a plus

    Broader Technology Skills:

    • Experience with cloud implementations (e.g., OCI, AWS, Azure) is a plus.
    • Familiarity with Java web technologies and streaming platforms (Kafka, Redpanda) is a plus.
    • Exposure to data analytics tools and practices is a plus.

    Industry / Other:

    • Project management certification (PMP, Agile/Scrum) is a plus.
    • Prior experience in a manufacturing, distribution, or high-tech supply chain environment.
    • Experience in the semiconductor industry is a plus.