Benefits:

Bonus based on performance

Competitive salary

Dental insurance

Donation matching

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

401(k) matching

Jackson Hewitt is seeking a highly skilled and experienced operations leader for this newly established position. The ideal candidate will bring a strong track record of operational excellence and is enthusiastic about contributing to the development of a new initiative within Jackson Hewitt. Direct experience in retail operations and supporting both company-owned and franchise businesses is required. This role presents an excellent opportunity to play a key role in the establishment of a new growth area across our US retail channel, taking on an influential position that is closely involved in the strategies necessary for success.

This hybrid position is based in our Sarasota, Florida corporate office and has required in-office days of Tuesday – Thursday with flexibility for remote days on Monday and Friday.

What you will do here:

Execute the business development strategy, plans, and processes to drive sales, increase revenue, expand markets, and accomplish financial objectives

Directly collaborate with Franchise and Company Owned commercial operations to expand the suite of services across the network.

Coaches commercial stakeholders in best practices and effective tactics for prospecting new markets, partners, channels, and customers.

Partner with commercial operators, marketing, and product development teams to align efforts.

Assesses metrics in relation to predefined objectives, ensuring project milestones and goals remain on schedule and within allocated budget.

Establish and nurture strong client relationships. Present the bookkeeping value proposition and customize solutions to meet client needs (e.g., Company Owned Operations service delivery).

Uses industry connections and client relationships to understand and respond to shifts in competition, pricing, and product demand.

Skills you will bring for success:

Bachelor’s degree in business or related discipline or experience.

More than five years of experience in retail business development, including promoting and upselling a company's products or services.

A demonstrated history of successfully driving retail organizational growth through the development and launch of new business initiatives, conceptual innovations, and program pilot, evaluation, and implementation is essential.

Exemplary project management skills required.

Strong change management skills

Strong Microsoft Office Suite skills required.

Excellent presentation skills: Ability to effectively present the company's value proposition to Commercial operations and/or potential clients.

Sales experience: A proven track record of successfully generating leads and closing deals is highly valued.

Business acumen: Understanding of business principles, market trends, and competitive landscape.

Analytical: Ability to analyze data, identify trends, and develop effective strategies.

Relationship-building: Ability to build rapport with clients and foster long-term partnerships across Commercial operations.

Self-motivated and results-driven: Ability to work independently and achieve goals.

What you’ll get if you join us:

Competitive Salary + Bonus

Unlimited Paid Time Off + 14 Paid Holidays

401k + Match

Medical, Dental, and Vision

Pet Insurance

Company Celebrations and Appreciation Events

Fast-paced, innovative culture with an open and collaborative environment

Ample opportunity to develop core and new skillsets and have a stake in your own success

Freedom to create your best work and make a visible impact on the organization

Opportunities for advancement within the organization

Flexible work from home options available.

PTIN Certification: Yes

Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

CANDIDATE ACKNOWLEDGEMENT:

Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.

I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.

I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.

By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.

By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.