Senior Manager of Operations – Foodservice Distribution
On-site | Hyattsville, MD
Full-time | Monday–Friday | On-Site
About the Role
A newly acquired division of a well-established regional food distributor is seeking a Senior Manager of Operations to lead end-to-end warehouse and distribution functions at a 50,000 sq. ft. multi-temperature facility (refrigerated, frozen, ambient). This is a hands-on leadership role overseeing 24/7 operations with weekday outbound shipping, focused on driving safety, efficiency, and team development through clear KPIs.
Ideal candidates bring proven leadership experience in food distribution or logistics and thrive in high-accountability, fast-paced environments. Bonus if you’ve scaled or restructured facility operations from the ground up.
Key Responsibilities
Warehouse & Distribution Operations
- Oversee receiving, shipping, inventory control, and quality assurance across all temperature zones
- Drive continuous improvement in workflows and processes
- Lead and mentor supervisors and warehouse teams across shifts
- Ensure compliance with food safety protocols, sanitation standards, and OSHA regulations
Team Leadership & Development
- Build a high-performing, accountable team through training, coaching, and performance management
- Design staffing plans to support 24/7 operational coverage
- Foster a culture of ownership, efficiency, and continuous improvement
Performance Management & Strategy
- Develop and manage KPIs for productivity, accuracy, inventory integrity, and safety
- Leverage WMS, ERP, and labor management systems to track performance and drive improvements
- Identify and address process bottlenecks to improve flow, space utilization, and fulfillment accuracy
Facility Oversight & Growth Support
- Ensure the facility is optimized for current and future operational needs
- Support integration of legacy systems and personnel into modern operational frameworks
- Bring expertise in launching or scaling warehouse operations, including SOP development and infrastructure planning
Qualifications
Required
- 3+ years in warehouse or distribution leadership
- Experience in foodservice or wholesale distribution, including multi-temperature environments
- Strong understanding of inventory systems, quality control, food safety (HACCP/FSMA), and labor management
- Ability to lead cross-functional teams and manage 24/7 operations
Preferred
- Experience building or launching new facilities or operational teams
- Familiarity with Lean, Six Sigma, or continuous improvement methodologies
- Proficiency with WMS/ERP systems and warehouse automation technologies
- Experience managing through growth and organizational change
Compensation
Who Thrives Here
A pragmatic, systems-driven leader who inspires frontline teams and builds operational structure from the inside out. Someone who brings discipline to daily execution, develops talent, and can scale operations for long-term growth.