Benefits:
401(k)
Bonus based on performance
Company car
Company parties
Competitive salary
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
o classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
About ETC Florida:
ETC Florida is a leading provider of luxury residential technology solutions across South Florida. We specialize in smart home automation, lighting control, audio/video systems, networking, security, and custom integration for high-end homes and estates.
For over 30 years, we’ve helped clients WOW & AMAZE in their homes by delivering reliable, beautifully integrated technology systems supported by an exceptional client experience.
Our Core Values:
We are a team that is committed to:
SERVICE THE CLIENT ABOVE ALL ELSE
BE SOLUTION ORIENTED, CREATIVE, AND INNOVATIVE
BE POSITIVE, ENTHUSIASTIC & ENJOY WHAT YOU DO
EXHIBIT HONESTY, RESPECT & INTEGRITY
WORK AND ACT AS A TEAM
These values guide everything we do—from how we communicate, to how we install, support, and maintain the systems entrusted to us.
Position Overview:
The Senior Operations Technician is a skilled field technician responsible for installing, configuring, and supporting mid-to-advanced AV, networking, automation, and low-voltage systems in luxury residential environments.
This role requires strong technical knowledge, excellent craftsmanship, and the ability to work independently on site while also supporting Level 1 technicians and collaborating with senior team members.
Responsibilities:
Perform installation and configuration of low-voltage systems, including audio, video, and networking equipment.
Conduct pre-wiring tasks for new installations, ensuring compliance with safety and industry standards.
Collaborate with project managers and installation teams to develop and follow detailed project plans and timelines.
Provide technical support and troubleshooting for installed systems, addressing any issues promptly.
Conduct site assessments to determine installation requirements and develop solutions tailored to customer needs.
Maintain accurate records of installations, service activities, and inventory management.
Ensure adherence to quality control measures and operational procedures during installations.
Qualifications:
High school diploma or equivalent; technical degree or certification in low-voltage systems preferred.
Proven experience in low-voltage installation and pre-wiring.
Familiarity with audio, video, and networking systems.
Strong troubleshooting and problem-solving skills.
Excellent communication and teamwork abilities.
Valid driver's license and ability to travel to project sites.
Benefits:
Competitive pay based on experience
Health, dental, and vision insurance
Paid time off & holidays
Ongoing training and certification opportunities (CEDIA, manufacturer certifications)
Work on world-class luxury projects across South Florida
Stable 30+ year company & SFBJ Best Places to Work
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
On-the-job training
Paid time off
Referral program
Tools provided
Vision insurance
Benefits:
401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Professional development assistance
Referral program
Vision insurance