• Support the full product development life cycle as you perform complex product design tasks, verify bugs, analyze systems and conduct release testing
• Investigate defects discovered by our quality assurance and product support teams
• Support the design and development of end-user training courses to address any gaps in our clients’ knowledge of a product
• Work directly with management, other developers and cross-functional technical teams to manage client expectations and ensure we meet specifications
• Show your expertise as you serve as a SME on market developments, product systems and processes, network architecture and interface capabilities

What we're looking for

• 6+ years of Technical Experience in Product Design and support working with client enterprise products, services and requirements, with Health and Human Services experience preferred
• Knowledge of Technology Architecture, the Product Development Life Cycle, Cloud Technologies, Software as a Service, and Product and Platform Configurations
• Strong skills using and manipulating relational databases, event subscription-based communication and software development skills between modules
• Hands-On Experience Development with Core QNXT Framework and with QNXT Schema
• Willingness to lead and take ownership over assigned work and to mentor more junior colleagues in-role
• Ability to anticipate problems, resolve ambiguous issues and take decisive action