Senior Property Manager

POLIZOS PROPERTIES LLC

Senior Property Manager

Norfolk, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Dental insurance

    Health insurance

    Tuition assistance

    Vision insurance

    Position Summary

    We are seeking a Senior Property Manager to lead the day-to-day operations of our residential property portfolio. The ideal candidate is a highly organized, experienced property management professional who thrives in a collaborative, fast-moving environment. This role requires strong leadership, excellent communication skills, and a strategic mindset to maintain high occupancy, enforce lease compliance, and ensure outstanding tenant satisfaction.

    Key Responsibilities

    Property Operations & Oversight

    Oversee daily operations of a portfolio of residential properties (scattered site or multifamily)

    Conduct regular property inspections to ensure curb appeal, safety, and maintenance standards

    Coordinate with in-house maintenance staff and vendors to ensure timely completion of work orders and capital projects

    Enforce lease terms, handle lease violations, and oversee eviction proceedings as needed

    Team Leadership & Collaboration

    Supervise and support accounts, customer service, leasing, and maintenance managers

    Provide regular coaching, feedback, and performance reviews to staff

    Collaborate with the Director of Operations and Owner to identify and execute strategic property goals

    Resident Relations & Retention

    Respond to escalated resident concerns and ensure timely resolution of issues

    Build strong relationships with residents to promote retention and community satisfaction

    Oversee resident move-in/move-out processes, ensuring quality control and timely turnovers

    Leasing & Financial Performance

    Monitor occupancy and leasing performance; work closely with the leasing team to meet leasing goals

    Recommend rental pricing adjustments based on market data

    Compliance & Reporting

    Ensure properties meet all local housing codes, licensing, and fair housing regulations

    Maintain accurate records in property management software

    Generate reports on occupancy, maintenance, delinquencies, and performance KPIs

    Qualifications

    Minimum 10+ years of residential property management experience (multifamily or scattered-site)

    Prior supervisory experience required

    Strong knowledge of landlord-tenant law and fair housing regulations

    Excellent communication, conflict resolution, and time management skills

    Proficiency with property management software and Microsoft Office Suite

    High school diploma or equivalent required; Bachelor's degree preferred

    CAM, ARM, or similar certification preferred

    Valid driver’s license and reliable transportation required

    Annual bonuses up to $12,000.