Inside Sales Representative

ASC (American Screening Corp)

Inside Sales Representative

Shreveport, LA
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Health insurance

    Paid time off

    Position Summary

    American Screening Corporation (ASC) is seeking a highly motivated, energetic, and results-driven Senior Sales Representative to join our growing team. This is not an entry-level position. We are looking for an experienced sales professional with a proven history of generating new business, developing long-term customer relationships, and consistently exceeding aggressive sales goals. This role offers a competative commission!

    The ideal candidate is highly competitive, self-motivated, thrives in a fast-paced environment, and possesses exceptional communication and closing skills. This individual will be responsible for prospecting new business, managing existing accounts, generating recurring revenue, increasing customer retention, and growing sales through consultative selling.

    Success in this role requires discipline, urgency, accountability, and a relentless commitment to providing outstanding customer service while achieving measurable performance metrics.

    Essential Responsibilities

    Generate new business through outbound prospecting, referrals, networking, lead follow-up, and strategic sales initiatives.

    Build and maintain strong relationships with new and existing customers.

    Manage assigned customer accounts while identifying opportunities to increase revenue.

    Conduct proactive client outreach and relationship-building activities.

    Process customer orders accurately and efficiently.

    Generate daily reorder business from existing customers.

    Present ASC products and services using a consultative sales approach.

    Promote laboratory confirmation services, background screening solutions, and value-added services.

    Maintain accurate CRM documentation after every customer interaction.

    Coordinate with Operations, Customer Service, Shipping, and Finance to ensure exceptional customer satisfaction.

    Resolve customer concerns professionally and promptly.

    Stay informed of industry trends, regulations, product updates, and competitive offerings.

    Consistently meet or exceed all sales goals, KPIs, and revenue expectations.

    Primary Objectives

    Build and maintain a strong pipeline of qualified prospects through networking, referrals, cold calling, and lead generation.

    Build and maintain a network of sources to identify new sales opportunities.

    Contact prospective and existing customers to identify their product and service needs.

    Recommend products and solutions that best meet customer requirements.

    Demonstrate the features, benefits, and value of ASC products and services.

    Ensure customer satisfaction through proactive communication and relationship management.

    Resolve customer issues promptly while maintaining a high level of professionalism.

    Maintain ongoing communication with existing customers regarding new products, promotions, and service enhancements.

    Identify opportunities for upselling and cross-selling additional products and services.

    Conduct follow-up calls to ensure customer satisfaction after each sale.

    Guide new customers through the onboarding process and provide an exceptional first experience.

    Maintain detailed records of all sales activities, calls, appointments, orders, opportunities, lost business, and customer interactions.

    Maintain accurate sales forecasts and pipeline reports.

    Work collaboratively with internal departments to ensure seamless order fulfillment and customer satisfaction.

    Perform additional duties as assigned by management.

    Activity Performance Metrics (KPIs)

    Prospecting & Sales Activity

    250 outbound call attempts per day

    300 minutes of talk time per day

    300 proactive client check-ins per week

    20 customer reorders per day

    85% or more of all new leads contacted within five (5) minutes

    5 qualified appointments scheduled per day

    75 upsell or cross-sell opportunities identified each week

    15 outbound calls each week promoting laboratory confirmation and background screening services

    100% of CRM records updated daily with notes, status changes, and next steps

    100% of new clients onboarded within 48 hours

    100% follow-up on open customer issues within 24 hours

    Response time to all customer inquiries within one business day

    Results Performance Metrics

    15 scheduled sales meetings per week following successful completion of the 90-day introductory period

    At least 60% of scheduled meetings qualify as legitimate sales opportunities

    Maintain a 90% customer retention rate

    Convert 80% of qualified upsell opportunities into additional revenue

    Generate a minimum of 10 laboratory confirmation or background screening accounts per month

    Generate at least $5,000 per month in upsell and cross-sell revenue

    Consistently meet or exceed monthly sales quotas established by management

    Required Qualifications

    Minimum 5+ years of successful B2B sales experience (medical, healthcare, laboratory, safety, industrial, or related industries preferred)

    Proven history of consistently exceeding sales quotas

    Strong prospecting, negotiation, and closing abilities

    Exceptional verbal and written communication skills

    CRM experience (HubSpot, Salesforce, NetSuite, or similar)

    Excellent organizational and time-management skills

    Professional phone presence

    Ability to manage multiple priorities simultaneously

    Highly motivated, competitive, and goal-oriented

    Strong problem-solving and customer relationship skills

    Preferred Qualifications

    Experience selling medical products

    Experience selling laboratory services

    Experience selling background screening services

    Experience with NetSuite and HubSpot

    Experience working in a high-volume outbound sales environment

    At American Screening Corporation, we hire professionals who are passionate about winning, committed to delivering outstanding customer experiences, and driven to achieve exceptional results. If you are looking for a career where performance is recognized and rewarded, we encourage you to apply.

    Here is the link to complete the personality assessment. Your application will not be accepted until you fill out this form. Make sure to fill the form, download it, and send it back to this email: lbrigance@americanscreeningcorp.com

    https://www.cardoneassessments.com/r/?UipUT09PfX09PVI