Benefits:

401(k)

Dental insurance

Paid time off

Position Senior Service & UX Designer Consultant.

Duration: 12 months contract(Two additional 1-year extensions)

Location: Edmonton, Alberta, Canada(Hybrid 2-3 days onsite a week)

Required Qualifications

10+ years of progressive UX, UI, and Service Design experience in complex enterprise environments.

5+ years supporting digital transformation initiatives within government, public sector, Crown corporations, or comparable environments.

Required Project Experience

Proposed candidate's experience to be demonstrated through representative projects, including:

Two Human-Centred Service Design & User Research projects

Discovery

Service design

User research

Journey mapping

Service blueprinting

Research-driven service improvements

Two UX/UI, Design Systems & Accessibility projects

Enterprise digital products/platforms

UX/UI artifacts

Responsive/mobile-first design

Design systems

Accessibility/WCAG

Developer handoff

Two Digital Service Delivery & Product Design projects

Citizen-facing, partner-facing, or enterprise digital services

Complex workflows

Digital modernization

Product/service improvement