JOB LEVEL
P50
EMPLOYEE ROLE
Individual Contributor

The Opportunity

Reporting to Adobe’s Director of Social Intelligence & Community Management, the Social Intelligence Analyst will apply social intelligence data to support key programs, initiatives, and social content strategy. This role will monitor Adobe’s brand and products on social and help build our approach to proactive and reactive social listening and social/cultural trendspotting.

What you'll do

• Use social tools to surface and analyze online conversations and trends related to our brand, our products, and our industry.
• Build custom social intelligence dashboards and reports to share real-time insights on brand health and affinity, brand-relevant conversations, cultural moments/trends, and industry landscape.
• Sift through millions of data points to surface actionable insights on customer behavior and social media trends. Use these insights to identify target audience segments and support strategy development for engagement and attraction.
• Work with multiple API’s and disparate data sets.
• Use tools like Sprinklr and Talkwalker to find engagement opportunities and monitor or flag issues. Share insights with Product, Comms, and Customer Care teams.

What you need to succeed

• 10 years of experience in leading social listening/intelligence for large organizations with high conversation volumes.
• Extensive experience with translating social, cultural and contextual intelligence insights into actions.
• Expert-level proficiency with crafting Boolean queries, building dashboards, and evaluating data from social listening tools/platforms, including Sprinklr, Brandwatch, and Talkwalker.
• Robust expertise in crafting insights and action from social metrics and reporting, including synthesizing results for executive-level audiences.
• Proven track record for seamlessly working across different teams and partners.
• Strong attention to detail and organizational skills.
• Experience driving action and execution during moments of crisis.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $130,800 -- $262,025 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

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In California, the pay range for this position is $181,000 - $262,025

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California :

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Internal Opportunities

Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!

Put your best foot forward:

1. Update your Resume/CV and Workday profile - don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.

2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.

3. Check out these tips to help you prep for interviews.

4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll .

Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.