JOB LEVEL
P55
EMPLOYEE ROLE
Individual Contributor

The Opportunity

We are seeking a highly motivated Senior Software Engineer / Architect to help drive the evolution of Adobe Journey Optimizer (AJO). In this technical leadership role, you will design and deliver the next generation of agentic features that empower our customers to create exceptional, personalized experiences across billions of interactions a day! You will work with leadership to set the direction of the product, drawing on your expertise in building high-throughput, enterprise-grade solutions with a strong focus on performance, reliability, and innovation.

Journey Optimizer is an application built on Adobe Experience Platform that enables real-time orchestration and delivery of personalized digital experiences across all channels. It empowers brands to engage customers in the moments that matter by combining unified customer profiles, intelligent decisioning, and dynamic content to deliver contextually relevant experiences at scale.

What You'll Do

• Technical Ownership : Lead the architecture and implementation of core backend systems powering real-time customer journey orchestration.
• Innovation & Impact: Collaborate with product and engineering leadership to shape and rapidly deliver on a technical vision for efficiently addressing the most complex needs of our enterprise customers with easy-to-maintain solutions. Create differentiated value through effective application of AI and agentic technology.
• Engineering Excellence : Champion standard engineering practices in code quality, testing, observability, and continuous integration/deployment.
• Operate at Scale : Support and scale the operation of large-scale, globally distributed systems. Ensure high availability and low latency in enterprise environments.
• Mentorship & Collaboration: Mentor engineers at all levels, lead design reviews, and foster a culture of technical excellence and continuous learning across the team.
• Customer Focus : Work closely with business teams to understand user needs and translate them into robust technical solutions.

What You Need To Succeed

• Education : BS or MS in Computer Science or a related field.
• Experience : 12+ years of experience building, testing and operating complex backend software systems. Experience with AI/ML systems and enterprise software development is a strong plus.
• Technical Expertise : Deep understanding of modern software development practices, distributed systems, and cloud-native architectures. Proficiency in Java , with expert knowledge of streaming architectures (e.g. Kafka), relational and NoSQL databases (e.g. MongoDB) , containerized environments (e.g. Kubernetes), caching frameworks , microservices , networking ,and security . Hands on experience with agentic technologies.
• Problem Solving : Strong analytical skills and a data-driven mentality. Ability to break down complex problems and deliver elegant, maintainable solutions.
• Operational Excellence : Demonstrated skill and enthusiasm for rigorous quality practices, observability, and incident response.
• Leadership Background : Experience and interest in technical leadership and project management.
• Communication : Excellent written and verbal communication skills. Ability to clearly articulate technical concepts and influence across the org.
• Customer Empathy : A strong sense of ownership and a passion for building products that delight users.
• Industry Exposure : Experience building enterprise B2B or B2C products in the marketing automation, analytics, experimentation, decisioning, or personalization space is a plus.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $170,500 -- $320,000 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California :

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Internal Opportunities

Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!

Put your best foot forward:

1. Update your Resume/CV and Workday profile - don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.

2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.

3. Check out these tips to help you prep for interviews.

4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll .

Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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