Job Title:

Senior Specialist, Global Product Management - Payment Reconciliation

Overview:

The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services use our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers. Services is critical for the sustained, long-term growth of Mastercard. Within the Services organization, this role sits within the Business & Markets Insights (BMI) organization. The Business & Market Insights vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation.

This Product Management role is part of New opportunities pillar for Payment Reconciliation data solutions. This person will support building and commercializing training content for our new initiative called OR pro. They will also drive key activities including competitor analysis and analysis for Go-to-market activities like pricing models, revenue estimation, KPI analysis etc.

Role
• Support commercialization and GTM activities for new and existing products, ensuring maximum customer value delivery and revenue realization.
• Conduct analysis and research , gather data points around whitespace opportunities to unlock new growth areas across markets and customer segments.
• Synthesize customer data and input to expand business
• Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals
• Drive and build trainings materials on relevant reporting content.
• Effectively communicate data insights and their relevance to the business context

• Coordinate across cross-functional teams for product sales, usage, and continuous product enhancement

• Lead critical analysis for product activities including customer segmentation, pricing, KPI reporting, and sales/marketing campaigns. Support other activities like market research and business case development

All About You
• Product management experience preferably in Payments / financial services industry experience is required.
• Critical thinking and analytical skills to solve complex problems.
• Highly experienced in conducting data analysis to support commercial activities of a product business
• Strong experience with analytical solutions designed for payments or a related financial services sectors preferred
• Well-versed in Excel, Python, Hadoop, Tableau, and related analytics tools and experience running analysis on large datasets
• Strategic mindset to solve complex and ambiguous problems
• Highly organized and able to deal with multiple and competing priorities; strong ability to decode customer/stakeholder requests
• Experience of developing and driving end to end execution of initiatives - particularly in a cross-functional environment, managing and prioritizing competing initiatives
• Strong communication & influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas
• Experience with AI products is a plus
Bachelor's degree in business or relevant experience
#AI3

To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.