Senior Team Leader for Children Play Space

Discovery Kids Wellness Llc

Senior Team Leader for Children Play Space

Lindenhurst, NY
Part Time
Paid
  • Responsibilities

    Benefits:

    Modern facility

    Growth opportunity

    Flexible schedule

    Jetsetter Kids Club is a modern, high-end indoor play space and enrichment destination for children and families. We are hiring experienced Senior Team Leaders to help lead daily operations, oversee staff, book birthday parties and deliver an exceptional customer experience.

    This is not an entry-level role. We are looking for professionals who have managed teams in children’s entertainment centers, indoor play spaces, learning centers or family-focused venues and can confidently run a shift.

    Schedule & Commitment

    Part-time: 18 to 30 hours per week

    Must be available for at least 6 weekend shifts per month

    Flexible weekday availability preferred

    Applicants must include weekly availability when applying

    Who You Are

    You are polished, confident, and highly capable in a fast-paced environment. You’ve managed teams before and know how to lead, not just assist. You are calm under pressure, solutions-oriented, and take ownership of the customer experience from start to finish. You are punctual, reliable, and loyal, and take responsibility. You lead by example, hold high standards, and bring consistency to every shift. You are just as comfortable handling a difficult parent conversation as you are directing staff, managing flow, and stepping onto the floor when needed.

    Key Responsibilities

    Lead daily operations and take ownership of your shift

    Supervise, direct, and support junior team members

    Ensure smooth execution of open play sessions and birthday parties

    Greet and check in customers with professionalism and authority

    Verify waivers and ensure all policies are followed

    Handle payments, bookings, credits, and scheduling accurately

    Drive party sales and program bookings

    Manage front desk flow during high-volume periods

    Resolve customer issues quickly, calmly, and professionally

    Step in wherever needed, including:

    Monitoring play areas

    Supporting cleaning/reset between sessions

    Assisting with or leading party execution

    Required Qualifications (Non-Negotiable)

    Minimum 5+ years of managerial experience in:

    Children’s play spaces or daycare

    Family entertainment centers

    Indoor playgrounds or similar venues

    Proven ability to lead teams and run operations independently

    Strong customer service and conflict resolution skills

    Professional, clear, and confident communication style

    Comfortable with sales (parties, memberships, programs)

    Highly organized and detail-oriented

    Over 21 years old

    Meet the physical requirements

    Live within 10 miles of Lindenhurst, NY (11757)

    Reliable transportation required

    Tech & Systems

    POS and booking platforms

    Google Docs & Sheets

    Canva (basic familiarity)

    Comfortable learning new systems (Roller experience a plus)

    Familiarity with AI tools is a bonus

    Why This Role

    Leadership position in a premium, design-forward kids’ space

    Opportunity to help shape operations and team culture

    Fast-paced, dynamic environment with real responsibility

    Growth potential as the business expands

    Physical Requirements

    This is an active, hands-on role that requires being on your feet for extended periods. You must be comfortable walking, standing, bending, and moving throughout the facility during your shift. The role may involve lifting and carrying light to moderate items (party supplies, equipment, furniture), assisting with room resets, and navigating play areas quickly and safely. You should be physically capable of keeping up in a fast-paced environment while maintaining awareness of children and surroundings at all times.

    📍 Location: 155 West Sunrise Highway, Lindenhurst, NY 11757 🌐 Website: www.jetsetterkidsclub.com

    Important: We do not reschedule interviews for no-shows. Please apply only if you are serious and reliable.