| SCOPE OF SERVICES: TASKS: • Serve as a liaison with internal and external IT audit teams, fulfilling documentation requests, developing testing plans, remediation plans, and leading efforts to remediate findings for Radio Infrastructure Management. • Manage project budget and resources and participate in planning and project management related activities for Radio Infrastructure projects; • Determine and define the project approach, resource requirements, team roles and responsibilities, and ensure that project resources are used effectively; • Develop and review estimates and assumptions for the project’s schedule, effort, and cost using established estimating models, best practices, and past experience; • Create project charters, scope statements, weekly status reports, risk and issues log and other project deliverables; • Manage projects throughout the entire implementation and development life-cycle, providing direction for project teams and monitoring the progress of deliverables and tasks; • Manage risks and issues and develop risk mitigation strategies; • Create and manage project and communication plans. Plan, track, and drive infrastructure solutions; • Work closely with executive level leadership, as well as internal and external stakeholders; • Provide oversight and management of blended teams of independent IT consultants and staff; manage vendor relationships; • Ensure that staff and consultants adhere to the published PMO methodology and development standards defined for the PMO; • Participate in the creation of RFPs, review/selection of vendors, contracts, etc.; • Engage in PMO-related functions including monitoring budget and ensuring that established communication plans, risk management, and similar processes are adhered to; • Participate in the review of project artifacts including technical requirements, user experience design, architecture, testing and implementation documentation; • Manage the development of training plans and future support needs; • Manage project close out and transition of all project artifacts and knowledge transfer to Agency staff prior to disengaging from a project; • Support and contribute to the Program’s goal of ongoing process improvement, and adherence to Project Management Institute’s PMBOK and OTI Public Safety published project methodologies; • Report to senior management within the Program, OTI and stakeholder agencies on project status; • Support the Programs Project Management with managing PMO functions including change requests, document and deliverable management, scheduling, reporting, etc.; • Address client concerns and escalate all project risks and issues appropriately and manage them to resolution; • Manage special projects and initiatives as assigned, included but not limited to scope described above; • Manage special projects and initiatives as assigned. | | MANDATORY SKILLS/EXPERIENCE • At least 12 years of experience working in a Land Mobile Radio (LMR) communication systems environment; • At least 10 years of experience working in a PSAP 911 dispatch environment; • Experience with government LMR communications and NG911 dispatch systems in reference to multi-agency interoperability; • Demonstrated experience as a project/program manager in providing key deliverables to internal and external stakeholders; • Knowledge of emerging LMR and LTE technologies, analog and digital radios, conventional and trunked radios, and operation in the VHF, UHF, 150 MHz, 700 MHz, and 800 MHz frequency bands; • Knowledge of emerging NG911 dispatch technologies in a public safety environment; • Knowledge of logging and recording technologies in a public safety environment; • Knowledge of government procurement processes, including requirements definition and acquisition support; • Excellent verbal and written communication skills; • Proficient in the use of Microsoft Office Suite; • Experience working with or managing radio systems on behalf of federal, state, or local government clients; • Oversee and manage projects including design, implementation, and integration of new or upgraded radio technologies for 9-1-1; • Partner closely with the Enterprise Architects, Project Managers, Infrastructure Leads, and Vendor teams to ensure a consistent approach to solutions in each area of responsibility and throughout the 9-1-1 implementation lifecycle Plan responses to new & emerging threats working alongside the Cyber Security teams and build & execute the required action plans.