Senior Technology Analyst
Duties: Maintain a portfolio of multiple hardware and/or software technologies, products, and/or processes including standards of use, life cycles, and product evaluation and integration. Develop and maintain an in-depth pool of technical advice and expertise to provide information and guidance on the infrastructure assigned. Provide guidance and training to less experienced staff.

•20% Perform technical interviews and analysis with vendors and/or stakeholders to develop and track the road map/life cycle of infrastructure for hardware, software, products, and/or processes. May schedule regular meetings, conference calls, or on-site visits with vendors and/or stake holders to keep abreast of current technology(s), products, and/or processes. May review with vendor and/or stakeholders, known upcoming activities associated with their specific technology(s), product(s), and/or processes. Research and stay abreast of all information that may impact the lifecycle of any supported technology, product, and/or process.

•20% Facilitate the establishment, implementation, and maintenance of best practices, policies, standards, and desktop procedures to be used by the operational units to guide the use of each technology solution or product.

•20% Assist in the research and development of new products including product evaluation, integration, or procedures of use.

•20% Establish and maintain effective working relationships and open communication with vendors, operations, architecture, and/or management staff.

•20% Provide guidance and training to less experienced staff in the responsibilities involved in technology analysis.
Skills: Required Skills and Abilities: Extensive knowledge of a variety of information technology products and solutions. Excellent research, customer service, verbal and written communication, and presentation skills. Strong attention to detail. Good judgment. Ability to work and communicate effectively with all levels of the IT organization. Ability to lead and mentor less experienced staff.

Required Software and Other Tools: Microsoft Office. Software and tools will vary based on the technologies supported.

Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Keywords:
Education: Required Education: Bachelor's degree Computer Science, Information Systems, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Computer Science, Information Technology or other job related degree

Required Work Experience: 7 Years specific knowledge of the technologies, products, and/or processes to be supported. 3 Years directly supporting those technologies, products, and/or processes. (may be concurrent),

Schedule:
Start Date: 04/20/2026
Estimated End Date: 03/28/2027
Hours Per Week: 40.00
Hours Per Day: 8.00
Interview Notes: I/S - Credit Check Required
C2 clearance is required

Education: Bachelor's degree Computer Science, Information Systems, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Computer Science, Information Technology or other job related degree

Required Work Experience: 7 Years specific knowledge of the technologies, products, and/or processes to be supported. 3 Years directly supporting those technologies, products, and/or processes. (may be concurrent)

Team Name: Hybrid Cloud Services
Please list out the top 2-4 REQUIRED technologies (such as products, platforms, applications, equipment, operating systems, servers etc.):
• Amazon Web Services (AWS) Public Cloud (core services, networking, security, and compute)
• Red Hat OpenShift Container Platform (OCP) on-prem and/or managed offerings
• Kubernetes and modern containerization practices for application deployment and operations
• Linux-based operating systems with strong command-line proficiency

Please list out the top 2-4 PREFERRED/NICE TO HAVE technologies:
• GitOps-based workflows and configuration management practices
• CI/CD pipelines supporting automated build, test, and deployment activities
• Familiarity with DevOps and Agile/Scrum delivery models
• Scripting and automation experience (e.g., Python, Bash, Ansible) used to improve reliability and efficiency
• Exposure to Infrastructure-as-Code concepts and tools
• Enterprise application development experience

Please write out a few sentences describing what a typical day would like in this role:
• Serve as a subject matter expert across public and private cloud platforms, contributing to design, build, integration, administration, and troubleshooting activities
• Collaborate closely with application teams, infrastructure partners, and business stakeholders to deliver scalable, resilient cloud solutions
• Build, enhance, and maintain cloud-native services using AWS, OpenShift, Kubernetes, and Linux-based platforms
• Apply strong technical judgment to solve complex problems while balancing security, performance, and operational excellence
• Gather, refine, and translate business and technical requirements into actionable cloud solutions
• Leverage emerging technologies and industry best practices to continuously improve platform capabilities and developer experience
• Participate in a 24x7 on-call rotation, demonstrating ownership, accountability, and team-first support

Please add a few bullets of what you’re NOT looking for:
• Candidates who prefer narrowly defined roles with minimal collaboration or shared ownership
• Individuals focused solely on legacy, manual, or ticket-driven operations without interest in automation or improvement

Soft Skills:
• Clear communication: Ability to translate complex technical concepts into understandable, actionable language for diverse audiences
• Collaboration: Works effectively across teams and disciplines; success is defined by team outcomes, not individual heroics
• Humility: Open to feedback, continuous learning, and shared problem-solving; values collective success over individual recognition
• Cultural leadership: Actively contributes to positive team dynamics, trust, and psychological safety
• DevOps mindset: Embraces accountability, continuous improvement, and partnership as critical enablers of innovation

The Team:
• The Hybrid Cloud team consists of approximately 14 highly skilled technicians focused on delivering enterprise cloud services at scale
• Operates at the intersection of infrastructure, application, and business teams to enable high-value, cloud-native solutions