Benefits:

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Position Summary

The Senior Technology Trainer is responsible for designing, developing, and delivering comprehensive technical training programs and documentation for commercially available and proprietary software applications. This role requires expertise in instructional design, adult learning principles, technical documentation, and hands-on instructor-led training delivery. The ideal candidate is highly organized, technically proficient, and experienced in managing multiple training initiatives simultaneously.

Minimum Qualifications

Bachelor’s degree from an accredited university

Preferred Qualifications

Minimum of five (5) years of experience as a Technology Trainer supporting proprietary and advanced off-the-shelf software applications (e.g., Microsoft Teams, Copilot, OneNote, SharePoint)

At least three (3) years of experience developing technical documentation and training materials

Key Responsibilities

Plan, design, and deliver instructor-led training sessions for commercially available and proprietary software applications

Develop comprehensive training materials including manuals, guides, videos, and e-learning modules

Create instructional design content tailored to varying user proficiency levels

Develop technical documentation such as quick reference guides, job aids, and web-based instructional content

Produce recorded and interactive video training to support technical processes

Apply adult learning principles to effectively train individuals and large groups

Communicate regularly with the Contract Manager regarding project plans, progress updates, and deliverables

Manage multiple training projects from initiation through completion while ensuring timely delivery and quality outcomes

Coordinate stakeholders, schedules, and resources to support concurrent training initiatives

Required Skills & Competencies

Experience delivering in-person instructor-led training programs

Ability to effectively train diverse audiences using adult learning methodologies

Experience using training development tools such as Camtasia, Articulate 360, Vyond, or similar platforms

Strong ability to develop user-friendly technical documentation for software applications

Experience producing quick reference materials and instructional content for web platforms

Instructor-led technical training delivery (in-person and virtual)

Proficiency with Microsoft Office applications

This is a remote position.