About Sepsis Alliance

Sepsis Alliance, a leading patient advocacy organization, is saving lives and reducing suffering by improving sepsis awareness and care. Through Sepsis.org, Sepsis Alliance Institute, Sepsis Alliance Voices, Sepsis Alliance Connect, and Sepsis Innovation Collaborative, Sepsis Alliance is providing healthcare professionals, the general public, and those touched by sepsis with the education, support, and advocacy to save lives and limbs. Sepsis Alliance is enacting and influencing positive change for the 1.7 million people diagnosed with sepsis each year in the U.S. Infection prevention is sepsis prevention. For more information on Sepsis Alliance, a GuideStar Platinum Rated and Charity Navigator Four-Star rated 501(c)3 charity, visit Sepsis.org.

Summary of position

The Salesforce Administrator will report to the Vice President, Development and Operations, and will be responsible for the day-to-day configuration, support, maintenance, and improvement of the Sepsis Alliance Salesforce database. Working closely with development, program, and marketing staff, the administrator will identify, develop, and deploy new business processes.

Key Duties & Responsibilities

• Serve as primary system administrator for the Salesforce NPSP environment with 12+ users.
• Handle all basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks.
• Regularly assess Salesforce instance and recommend database improvements.
• Gather user requests for improvements or changes to the system and implement these changes as appropriate.
• Automate processes using Salesforce tools such as process builder, flow automation, validation rules.
• Manage Salesforce integrations, such as SoftEdge, Funraise, Higherlogic, and others.
• Identify, install, and maintain appropriate apps from the AppExchange as required.
• Train new users and grow the Salesforce skill set across the organization.
• Provide documentation materials for users to reference.
• Document customizations made in Salesforce.
• Plan ahead for upgrades, seasonal releases and long-term projects.
• Other duties as assigned.

Skills Required

• Excellent project management skills.
• Demonstrated ability to meet deadlines, and handle and prioritize simultaneous requests.
• Creative and analytical thinker with strong problem-solving skills.
• Must demonstrate ability to communicate effectively verbally and in writing with all levels of the organization.
• Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts.
• Ability to assess the impact of new requirements on Salesforce and other integrated systems.

Experience

• A documented history of successful project completion.
• A demonstrated ability to understand and articulate complex processes.
• Experience with data management, including data migration, cleansing, and quality assurance, to ensure accurate and reliable data.
• Strong Salesforce interest and ability to quickly master new technology.
• Strong understanding of the Salesforce NPSP platform, with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexity preferred.
• Strong understanding of Salesforce best practices and functionality preferred.
• Minimum two years of experience as a Salesforce administrator preferred.
• Salesforce Admin certified preferred.
• Salesforce for Nonprofits Consultant certification preferred.
• Experience with nonprofit processes preferred.
• Passion for our mission of improving sepsis awareness and care preferred.
• Experience in a remote/hybrid workplace

Hours: approximately 20/week

Sepsis Alliance is committed to developing and implementing programs and initiatives to promote diversity and inclusion in all areas of employment. As part of this commitment, applicants are given the opportunity to answer equal opportunity employment questions. This protected information will only be used to evaluate our recruitment efforts through standard reporting, and will not be shared with hiring managers or other team members. Every applicant has the option not to disclose this information.

Candidates with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act, California's Fair Employment and Housing Act, and other state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal opportunity without imposing undue hardship on Sepsis Alliance. Please contact us at info @sepsis.org if you need assistance completing any forms or to otherwise participate in the application process.